Reviews (447)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upsell and cross-sell strategies. It's praised for its ease of use, customization options, and seamless integration with site aesthetics. Key features include product upsells, bundles, and "frequently bought together" options. The app is noted for its reliable performance and responsive customer support, making it a valuable tool for enhancing customer shopping experiences.

November 18, 2024

App is down for whole day, all functions are not working, no response from email, no services?

X-CAR
Australia
Almost 2 years using the app
Edited June 18, 2024

The worst app I have ever come across. They wont intimate you even if the app stops working. There is no system even to find out whether app is working. DONT WASTE YOUR TIME on this app

In response to the reply : When I purchased the app, it was free , after that when it became paid ,there was no intimation. Also shockingly there is no intimation even the app . so how will a customer find out . You guys let stores use it for free but dont mention anywhere about paid . How poor is the app then

Cenora Jewellery
India
Over 1 year using the app
Assortion replied June 16, 2024

Hi there, as we've mentioned in our live chat, the app is not working in your store because you don't have a subscription with us. I am sorry but we're a business as well, just like you, and won't be able to survive without paying our bills and salaries. You can choose to become a customer or not but it is not ok put the blame on the product.

June 5, 2024

was free but now very overpriced. much better options out there now for free apps that actually do the same thing but better

Bargaza
Australia
10 months using the app
May 10, 2024

The app doesnt support multi-language stores

Albaguitarbeads.com
United Kingdom
About 2 months using the app
Edited January 22, 2023

Customers keep getting stuck on the Upsell page for hours without receiving a confirmation or getting their products. Also this app slows down my website immensely with the product add-ons and the developers just wrote it off as not being an issue on their side even though the issues are directly pointing towards the add-ons on this app

Audio Hacks
United States
Almost 2 years using the app
Assortion replied January 22, 2023

Hi, the expiration time for post purchase offers is 1 hour by default and order's hold should be released after the offer expires. You can change the expiration time in the Settings page.

I checked your store but the add-ons are loading almost immediately, in less then 1/5 of a second. Could you explain how it slows down your store? I checked our support logs but couldn't find any complaint from you or conversation about this.

Overall, you were a pretty happy user and even left us a 5-star review. Sorry for letting you down and would be happy to help anytime.

October 16, 2022

The app is ok but you get no help in customizing the options! You get stupid answers e.g.: "try our product addons widget"
Not recommendable!

Unvergessliche Geschenke zur Geburt - Windelgeschenke
Germany
20 days using the app
Assortion replied October 16, 2022

I wish you could've talked to over 2,000 merchants we have assisted in our support channel so far and they all would tell you there is a misunderstanding here :) we offer extensive customization support and go above and beyond to help our users. Don't take our word for it, just read our reviews. All the best! Yusuf

Edited September 24, 2022

UPDATE: The app owner used my data to stalk me via Facebook. I downloaded this app expecting to be able to create a product bundle where the bundle is a product itself. But this program doesn't do that. After I uninstalled the app because it didn't meet my needs, the creator of the app reached out to me and claimed it did do what I looking for, so I tried the app again. It still didn't do what I wanted. Which the creator admitted in another email.

National Park Obsessed
United States
About 3 hours using the app
Assortion replied September 24, 2022

Hi, apologies if we wasted your time but you left us a message saying "I just want to create bunldes of 3 to 5 products” and did not mentioned you wanted it as separate product at all. Our team graciously tried to help you solve your problem on a weekend. Appreciate your review anyway, good or bad.