Reviews (318)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Average Order Value and sales through effective upselling and bundling features. It integrates seamlessly with Shopify, offering bundles, volume discounts, and cross-sell options. The app is praised for its user-friendly interface, stability, and customization. Customer service is consistently described as exceptional, with a responsive and knowledgeable support team. Many merchants express long-term satisfaction and commitment to using the app.

Edited August 6, 2025

Easy app to use for cross sells, and reasonably priced!
It took no time to setup and is compatible with all the various themes we are using.
Also, anytime I'm having an issue, Yusuf is quick to answer to offer support and even ideas on how to make the most of the app features.
I strongly recommend.
UPDATE: Adjusting from 5 to 3 stars

While the app is easy to use and well-priced, with quick setup and great theme compatibility, we've encountered several recurring issues over time.

Analytics can be unreliable, some core features occasionally stop working and need to be reported to support, and we’ve had problems with the post-purchase widget displaying out-of-stock items. There have also been periods where the app has gone down for a few hours.

To their credit, the support team is responsive and takes feedback seriously, often resolving issues quickly. However, the frequency of these problems has made it less dependable than we initially experienced.

If the reliability improves, it could easily return to a 5-star product. For now, it’s functional with good support but expect to monitor it closely.

Agriframes
United Kingdom
Over 2 years using the app
August 1, 2023

MAD BECAUSE THEY REMOVED THE FREE OPTION! No notice, a courtesy email would have been nice since I have been using it for almost a year, that would have been considerate to your customers. $9.99 per month is a lot for one app to a small new business, IJS. On the search for a replacement now.

CaMo Design and Print
United States
11 months using the app
Assortion replied August 3, 2023

Hi there, we did send an update email and it has been 6 months since we made the switch actually. We are a small business as well just like you and have families to feed as well so it can’t be a free forever solution. Good luck with your replacement search and let me know if you need any help from us.

Edited February 3, 2023

Yep, should have know this app remaining "FREE" was to be short lived!
So the now $9.99 US is around $16 Australian Dollars.

Sex Toys Erotica
Australia
6 months using the app
Assortion replied February 3, 2023

Hi there! We have been offering the app as free for a year now while we have been working on it full time the entire time. Unfortunately, we no longer can be able to sustain the costs of operating the app on our own so had to make the switch. Hope you'll understand :) Best!

August 16, 2024

It's not bad, but the app has a few issues and both times i wrote support, never got any reply from them. I think i will search for a new upsell app

happypalmx
Mexico
6 months using the app
Assortion replied August 18, 2024

Hi there, we’ve replied to you both requests but seems like it didn’t reach you. Could you please send us an email at support@assortion.com from your personal email adress. Best!