Reviews (154)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior auction functionality and seamless integration with various themes. They appreciate the real-time bidding feature and intuitive user interface. The customer support is noted for its speed and efficiency. Suggestions for improvement include proxy bidding and hiding the quantity button on product pages. The app has been beneficial in streamlining operations and enhancing online presence.

June 11, 2024

We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.

Mountain Girl AG LLC
United States
About 2 months using the app
May 28, 2024

I am extremely satisfied with the Shopify Auctions App. The support, in particular, is outstanding. They respond very quickly and are highly competent. They have been able to assist me promptly and efficiently with every question and issue I've had. I highly recommend this app.

Frank‘s Koi
Germany
About 2 months using the app
March 12, 2024

Finally found an auction app that works well with my store theme. Had a few questions setting up and received answers within minutes. Outstanding support. Time to setup some live auctions!

Zombie Unicorn Comics
United States
About 1 year using the app
May 28, 2024

super helpful, always responds to questions, very direct, easy to use

Amazing Finds (CA)
United States
20 days using the app
May 3, 2024

Amazing App Use it everyday Customer support is also amazing

Evolution Sports Cards
Canada
23 days using the app
April 23, 2024

fantastic customer support thanks so much

Stanley Mill Furniture & Antiques Centre
United Kingdom
25 days using the app
March 26, 2024

Top support from Shakil, always understanding, friendly and knowledgeable. Thank you!

Flightlines.co.za
South Africa
3 months using the app
Edited May 30, 2024

Was all good an well with great customer service, until the auction ended! The auction countdown starts to count UP once it reaches zero unless you refresh the page. You cannot send a single invoice to customers who have wo multiple items, and half of the billing emails didn't work and I had to resend them manually. I had one customer win 14 items, only to discover that he then had to pay for EACH one INDIVIDUALLY. The auto time re-offer/cancellation on items not paid failed also. Overall I wont be using this app again I had nothing but complaints from customers which has now but them off our future auctions and subsequently cost us sales.

Gaita
United Kingdom
10 days using the app
March 18, 2024

Have just set up my first auction. It is a good clear platform. New to Shopify and so wasn't certain on how to integrate but I contacted support on live chat and got everything sorted in a couple of minutes! Thank you to Shakil for his assistance!

Studio MD Design
United Kingdom
3 months using the app
April 30, 2024

Atendimento rápido, eficiencia

Security.Rc
Portugal
12 days using the app