Auction Today , 142 reviews

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
    136
  • 1% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline operations and enhance customer experience with real-time bidding. It offers customization to match various store themes and has a responsive customer support team open to feedback. Despite its value, some merchants desire additional features like proxy bidding and the option to hide the quantity button on product pages.

March 19, 2024

I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality.

The mobile interface freezes when attempting to access features not included in my subscription plan.
Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature.

My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.

Ultra Ferric
United States
9 days using the app
Apex Apps replied March 20, 2024

Thank you for your review. As you can see from dozens of other reviews we pride ourselves in providing top-notch customer service, I believe there was some confusion on what was causing the issue with your theme, as you may already know there are 100s of themes in Shopify Ecosystem and if its something specific to your theme we would have been happy to work with you to identify the issue. In terms of the starter plan, we clearly specify in our pricing section, what is included in what plan. On the point of the mobile interface, App's admin interface is fairly complex and feature-rich and hence best suited for a desktop, however, our storefront widget which is what customers see is fully responsive on mobile devices. Finally if you allow us to serve again by installing the app, we will ensure we resolve the theme issue you were having.

November 16, 2023

Extremely difficult to use and implement. Features are unnecessarily confusing and doesn't mesh well, requiring a "widget" to be installed on your site.

Game of Cards
United States
6 minutes using the app
September 30, 2023

A falta de explicacao para uma pessoa colocar a app activa na loja. Nao existe ajuda viavel para a aplicacao. nao aconselho a ninguem

DecisionSage
Portugal
10 days using the app
1
1