Reviews (27)

Overall rating
1.7
Counts per rating level
  • 11% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 81% of ratings are 1 stars
July 24, 2025

The app does not work, but we are being forced to update??? Why would you give us till august 31st, yet the app acts as if it isn't even there!!! Nothing what the app page description says! How can i even check my fraud or payment setups?? Horrible!!!

Next Phase Shop
United States
10 months using the app
Visa Acceptance Solutions replied August 1, 2025

Hi Next Phase,
Apologies for any inconvenience. Can you please raise a support ticket through one of the following channels advising on issues you're seeing - https://support ...

August 14, 2025

Its been really confusing to keep receiving emails saying I need to update the connection, yet when I follow the prompts it just says that I am able to receive payments. After seeing so many similar reviews of this issue, I looked a little deeper and what I found was I went into Shopify payments, there was a warning saying that my connection to Authorize.net needed to be updated, When I pressed ...

Urban Scrapbook LTD.
Canada
Over 1 year using the app
August 21, 2025

I did the Shopify update yet I am still getting emails asking me to upgrade. I have checked the integration multiple times and it appears to be fully updated. Be sure to check Settings>Payments>authorize.net in Shopify to see if you updated it correctly.

Also, the transaction logs that now appears in the notes on the order level have much fewer details than the previous integration. Most notable ...

International Military Antiques
United States
About 1 month using the app
July 30, 2025

wont let me integrate, says wrong API number??? Very frustrating

Fit Supremacy
United States
About 2 months using the app
Visa Acceptance Solutions replied August 1, 2025

Hi Fit Supremacy,
Apologies for any inconvenience. Can I confirm that you're using your production key to onboard the new application? Once you have done this then you can ...

August 14, 2025

I saw the bad reviews so I contacted Authorize about it, they assured me the app works and most sellers have no trouble.

The authorize rep walked me through installing it, I had to clear my cache and cookies first, then it worked fine.

Installed the app, chose all the payment options, did a test transaction, no problems, done.

Dirobi
United States
9 minutes using the app
August 23, 2025

The app doesn't work unless you delete your old authorized.net gateway. The app is conflicting with the old gateway and its blocking access. The app wouldn't bring up a spot for me to enter the API Login / Api Key. You have to fully delete authorized gate way from the payments section in your admin area and then install the app. I followed the email authorized sent me and i was able to enter the ...

Sky Glass, Inc.
United States
July 31, 2025

Not working

BrilliBaby
United States
12 months using the app
Visa Acceptance Solutions replied August 1, 2025

Hi BrillBaby
Apologies for any inconvenience you're experiencing, are you able to provide more details on the issues you're facing and if possible raise a support ticket ...

Edited July 17, 2024

***Update (07/17/24) PLEASE RESPOND: I just got an e-mail stating that I have to upgrade yet again? I literally just updated this plugin 2 months ago? I have no way of knowing whether or not I am good or I have to update yet again...***

***Update: Had an issue with JCB. Was fixed promptly. Great customer service. Thank you so much!!!

Here we go... got an e-mail that Authorize.net is updating ...

RingDivas.com
United States
3 months using the app
Visa Acceptance Solutions replied May 2, 2024

***Update***

Hi RingDivas,

The JCB update has now been approved and released, I have run some test transactions to validate. Apologies for any inconvenience I hope the ...

June 2, 2024

App does not report transaction data properly since the new migration including 0 access to any of the fraud filters that were always made available. Also, none of our settings in the fraud detection suite are working anymore and shopify/authorize.net are processing all orders, even if the settings we have set up are to automatically decline. As another reviewer pointed out, shopify says its ...

Vapestur
United States
17 days using the app
May 9, 2024

Upgrading from the old Authorize.NET gateway to this app seems to have negatively affected the transaction level data available via the Shopify API. When using the last version of the Authorize.NET payment gateway, we were able to obtain the 10-digit transaction ID generated by Authorize.NET. Once the new plugin was installed, the field now contains the value of NULL, and we cannot cross ...

OrderLogixStore
United States
8 days using the app
Visa Acceptance Solutions replied June 10, 2024

Apologies for the issues you have been facing. As mentioned with the new migration to Shopify's Payment Processing Platform which all Payment providers are required to ...