Reviews (601)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience, noting its ease of installation and user-friendly interface. It is particularly valued for not affecting page load speeds and for its seamless integration with Shopify. The support team, including members like Itai, Lynda, and Jonathan, is frequently praised for their prompt and effective assistance. Merchants appreciate the free service, which includes automatic currency conversion, a wide selection of currencies, and extensive customization options. They credit the app with boosting conversion rates and improving customer satisfaction.

May 21, 2020

It converts the currencies automatically and it's amazing how they responded really quick to help me with a request I had. 5/5

99urban
New Zealand
5 days using the app
May 6, 2020

it's working great, awesome, keep going, i really recommend this app for everyone, especially for beginners

Turmenic
Portugal
5 days using the app
Conversion Bear replied May 8, 2020

Thanks for the great review 👍 we appreciate it.

March 19, 2020

Best Free App out there, everything works well, there's no hidden fees, and the app performs fully! Highly recommended

Sportzzheads Athletic Apparel
United States
5 days using the app
Conversion Bear replied March 20, 2020

Thanks for the great review 🤝 Lynda.

August 22, 2020

GOOD APPP IS VERY NICE USENLA YA ES MUY BUENA EN VERDAD ES LA MEJOR DEL MERCADO TIENE BUENAS RECOEMDNACIONES PERO AUN ASI ES LA MEJOR ES GRATIS Y OFRECE LO MISMO QUE LA PREMIUM!!

Jegaro Store
Mexico
5 days using the app
May 20, 2020

Great app, works well and looks great. CS team was excellent to deal with and very helpful. Thank you!

A-SHU.CO.UK
United Kingdom
5 days using the app
Conversion Bear replied May 20, 2020

Thank you for the great review 🤝 we appreciate it!

May 9, 2020

A great application in all aspects. If you are looking for a free and quality converter, this is for you.

Gullebica
United States
5 days using the app
Conversion Bear replied May 13, 2020

Thanks a lot for the lovely review 👌

May 28, 2020

Easy to install and customize. It adds a more professional appearance to the store. A real gift , totally recommended

Fraile Art Store
Spain
5 days using the app
March 18, 2020

eazy to use

Colorful PoPo
China
5 days using the app
Conversion Bear replied March 18, 2020

Thank you for the great review 🤝 Lynda.

November 18, 2020

I installed this app because I was impressed by all 5* reviews. At first it worked fine, A few days ago a friend in Kyiv wanted to browse my site so, for the first time in several weeks I decided to view the actual site, not the Shopify admin.
I was horrified to discover that the converted price was 100 times the actual price. And to make matters worse, I have no idea how long this has been going on.
I have emailed twice for support and I have had no response and not even an acknowledgement of my email.
I will now be deleting the app and looking for a replacement.

St. John & Dolly Smith's Pickles
United Kingdom
5 months using the app
Conversion Bear replied November 18, 2020

Hi there,
The issue was not caused by our app, but by the language selector running in your store.

The languages widget is "translating" all of the price elements after they are converted, causing the price elements to inflate as it failed to detect the correct currency formatting.

This information was shared by our tech team through multiple emails that we sent to your Shopify admin registered email address. You might want to check your inbox (and possibly your spam folder) to see our responses.

I'm not sure when and how the languages app was added and messed up prices in the store that resulted in inflated prices as our Auto Currency app is running in your store since early July.

We have a record of all other correspondences from our team on 18th and 16th of Nov if you want to revisit the technical information we shared regarding your specific setup.

You can also follow up with our tech team directly: support@conversionbear.com

We reply to all inquiries within 24h or less.
Yes, even on weekends.

I hope over 515 five star reviews will testify to the level of service we're delivering across all of our apps, whether they are paid or free to use.

Jonathan.

April 18, 2020

Great product, looks great, easy setup and with awesome customer support! Keep up the good work. 5/5 stars from Sweden!

FYRLYT Nordic
Sweden
4 days using the app