Reviews (601)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the international shopping experience, noting its ease of installation and user-friendly interface. It is particularly valued for not affecting page load speeds and for its seamless integration with Shopify. The support team, including members like Itai, Lynda, and Jonathan, is frequently praised for their prompt and effective assistance. Merchants appreciate the free service, which includes automatic currency conversion, a wide selection of currencies, and extensive customization options. They credit the app with boosting conversion rates and improving customer satisfaction.
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It converts the currencies automatically and it's amazing how they responded really quick to help me with a request I had. 5/5
it's working great, awesome, keep going, i really recommend this app for everyone, especially for beginners
Thanks for the great review 👍 we appreciate it.
Best Free App out there, everything works well, there's no hidden fees, and the app performs fully! Highly recommended
Thanks for the great review 🤝 Lynda.
GOOD APPP IS VERY NICE USENLA YA ES MUY BUENA EN VERDAD ES LA MEJOR DEL MERCADO TIENE BUENAS RECOEMDNACIONES PERO AUN ASI ES LA MEJOR ES GRATIS Y OFRECE LO MISMO QUE LA PREMIUM!!
Great app, works well and looks great. CS team was excellent to deal with and very helpful. Thank you!
Thank you for the great review 🤝 we appreciate it!
A great application in all aspects. If you are looking for a free and quality converter, this is for you.
Thanks a lot for the lovely review 👌
Easy to install and customize. It adds a more professional appearance to the store. A real gift , totally recommended
eazy to use
Thank you for the great review 🤝 Lynda.
I installed this app because I was impressed by all 5* reviews. At first it worked fine, A few days ago a friend in Kyiv wanted to browse my site so, for the first time in several weeks I decided to view the actual site, not the Shopify admin.
I was horrified to discover that the converted price was 100 times the actual price. And to make matters worse, I have no idea how long this has been going on.
I have emailed twice for support and I have had no response and not even an acknowledgement of my email.
I will now be deleting the app and looking for a replacement.
Hi there,
The issue was not caused by our app, but by the language selector running in your store.
The languages widget is "translating" all of the price elements after they are converted, causing the price elements to inflate as it failed to detect the correct currency formatting.
This information was shared by our tech team through multiple emails that we sent to your Shopify admin registered email address. You might want to check your inbox (and possibly your spam folder) to see our responses.
I'm not sure when and how the languages app was added and messed up prices in the store that resulted in inflated prices as our Auto Currency app is running in your store since early July.
We have a record of all other correspondences from our team on 18th and 16th of Nov if you want to revisit the technical information we shared regarding your specific setup.
You can also follow up with our tech team directly: support@conversionbear.com
We reply to all inquiries within 24h or less.
Yes, even on weekends.
I hope over 515 five star reviews will testify to the level of service we're delivering across all of our apps, whether they are paid or free to use.
Jonathan.
Great product, looks great, easy setup and with awesome customer support! Keep up the good work. 5/5 stars from Sweden!