Reviews (602)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this currency converter for enhancing e-commerce functionality, particularly in converting international customers and boosting page load speeds. It's easy to install, user-friendly, and features automatic location-based currency conversion with a customizable interface. The app leaves no residual code and offers exceptional customer support, available even on weekends. It's recommended as one of the best free options available.

April 18, 2020

I tried to set up the app, followed their guide video and written and the button to enable the app never worked. I tried to reach out to support but only got the same guide sent back to me again. Not a great experience to have spent this time playing around with my currencies and trying to make this setup work. I highly recommend that this app work on a easier setup or better guide... I was happy cause it was free but it doesn't work for me.

WeJustSocial
Canada
2 days using the app
Conversion Bear replied April 19, 2020

I'm sorry you feel this way.

Like all other currency apps - we rely on the currency formatting of your store to make the app work.

It's a manual process impossible to automate.

It usually takes about 60 seconds to change the formatting and complete the installation.

For that reason - we offer a DIY video guide and live chat support.

We also offer a completely FREE concierge setup.

Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.

So far, we helped over 200 store owners install and use the app.
I think over 140 five star reviews and 3000 online businesses that currently use the app will testify to that.

We will be happy to set up the app for you right away.

As you're an entrepreneur yourself, I hope this resonates.

Jonathan,
Co-Founder @ Conversion Bear

October 13, 2020

Great currency converter! It works very fast and is easy to set up in the user interface. Thank you so much!

AME Jewellery
Vietnam
About 2 hours using the app
May 25, 2020

really easy to follow. took me just 5 minutes to add 10 differnt currencys thank you so much. really helpfull

Nesyou
Spain
About 1 hour using the app
September 2, 2021

I was impressed by the 5 star reviews and thought this app will work like charm. But it's not. I was trying to talk with them, but it was the worst costumer experience I ever had.

WoodLandGoodLife
Hungary
2 days using the app
Conversion Bear replied September 2, 2021

As our team mentioned, you're using a 3rd party app that fails to support our currency formatting. The other app causes pricing and currency inconsistencies.

All auto-conversion currency apps rely on custom currency formatting in order to work properly.

As we don't have access to your other app code, it's technically impossible to solve it from our end only.

There are two possible solutions in this case:

(1) Integrate the external app with Currency Bear formatting

We integrate with other apps all the time. It's a standard process.

To integrate Currency Bear with external apps, the first steps would be:

- adding support for our currency formatting (${{amount}} USD) across all elements that have a price indication.
- using our Window module to convert prices by calling conversionBearAutoCurrencyConverter.convert(price)

for example:
conversionBearAutoCurrencyConverter.convert(20);
returns: --> {amount: "16.80", shop_currency: "USD", currency: "EUR", default_format: "{{amount_with_comma_separator}}€"}

We are always happy to help other teams with an integration. Just send us an email directly lynda@conversionbear.com or support@conversionbear.com.

(2) Using another currency app that does not change the currency formatting.

The only app that does this is Shopify's GeoLocation app:
https://apps.shopify.com/geolocation

Although it will not auto-convert your prices depending on customers location (which we do).

A final important note:

We always treat our customers with the utmost respect.

I think that 580 five star reviews will testify to that.

If you change your mind and want to try the app again - we will be happy to guide your external app team on how to integrate with Currency Bear.

Warm regards,
Jonathan.
CEO @ Conversion Bear

Edited April 9, 2020

I want to work for you guys! ALWAYS Great work! I mean, all your extensions are easy to use and friendly to the point that my gran-ma can figure it out! thank you for being!

XTRAVSHOP
Canada
About 1 hour using the app
April 19, 2020

A fucking Mazing. They are awesome people not another e-commerce vultures. Awesome chat with Johnatan!

NOWIŃSKA
Poland
32 minutes using the app
Conversion Bear replied April 19, 2020

thanks for the brilliant review 🙌 cheers!

August 26, 2020

I thought it would be hard to change currencies, it took less than 2 minutes with this app. I literally copied 2 lines of code into the currency settings in shopify hit save, opened the app again to check it was working properly, and yes it was and in GBP, EUR, USD, and AUD

The Pompomery
United Kingdom
28 minutes using the app
November 25, 2020

Just wow! After years of using one other popular currency converter, I have to say that this Auto Multi-Currency Converter is the BEST currency converter app. So many cool features and all free. I can finally place the icon wherever I want. It autodetects location and chances the currency automatically. You can select as many currencies as you want. You can round up or set prices however you want. And it's all free. Cant believe I kept up with the other app for so long. thanks guys this is awesome.

Stand Out Bikes
Latvia
28 minutes using the app
August 11, 2020

Very nice! I really like how it does. Perfectly solved my store issue.
Thank you sooooooooooooo much!

Your Serendipity
China
22 minutes using the app
August 22, 2020

It looks like the best Currency Converter so far, very easy to use include auto Geo and a great customer support, well done !

DoinGoods
Israel
21 minutes using the app