Reviews (11,792)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive automation features that simplify dropshipping tasks like product imports, order fulfillment, and inventory management. Its user-friendly interface and seamless Shopify integration make it easy to manage online stores. The responsive customer support, robust product sourcing tools, and real-time price and stock updates are highly valued. Additionally, its support for multiple e-commerce platforms and detailed analytics enhance merchant operations.

November 29, 2024

They have an actual live chat option which is beneficial. They have great options, enabling me to get fulfillment by them.

Life's Little Luxuries
United States
3 months using the app
AutoDS Dropshipping Tools replied November 30, 2024

Hi "Life's Little Luxuries",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

January 2, 2025

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT.

1. They charge you a 5% "credit card fee" every-time you top you your account to pay.
2. They charge you like $0.6 every order.
3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress.

Im not done yet.

I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered.

AGAIN. DO. NOT. USE. THEM. USE "DSERS"

Aventi Designs
United States
About 1 month using the app
AutoDS Dropshipping Tools replied January 4, 2025

Hi "Aventi Designs"

Thank you for sharing your experience. We understand how frustrating this situation must have been. However, it’s important to note that the tracking numbers provided were valid and the orders were in transit. Refunds to your customers were initiated before confirming the shipment status, which led to this outcome.

We’re here to assist and ensure smoother operations in the future.
Please fill out this form https://autods.typeform.com/to/aVnsRB2V —we’d be happy to review the process and help prevent such issues moving forward. Your feedback is valuable in helping us improve! 🙏

The AutoDS Team

October 17, 2024

Their support team is what makes them worth it! As a beginner, I’ve had my fair share of questions, but the AutoDS team has been fantastic in helping me every step of the way! They've made the whole process so much clearer and easier to manage. Definitely would recommend!

Purge LED Mask
Canada
About 2 months using the app
AutoDS Dropshipping Tools replied October 19, 2024

Hi "Purge LED Mask"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

November 30, 2024

I’ve been using AutoDS Marketplace for a while now, and it’s been a real time-saver. Sourcing products is quick and easy, and I love the seamless integration with Shopify and eBay. The pricing automation keeps my listings competitive without extra effort, and the product research tools help me pick the best items for my store.

Customer support is responsive, and the platform is user-friendly. My only suggestions are to add more supplier options and advanced filters for product categories to make it even easier to find specific products.

Overall, AutoDS Marketplace has made running my store a lot easier, and I’m excited to see future updates.

Go&Buy.Solutions
Mozambique
1 day using the app
AutoDS Dropshipping Tools replied December 1, 2024

Hi “Go&Buy.Solutions”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Marketplace.
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team

October 31, 2024

ran into a problem while in my store & jumped into the chat box & got immediate help from a live agent: angelica (it was my time at 12am in HI so not sure what time it was in her location) she helped me out with my problem right away not even a few minutes in

My Pet&Animal Store
United States
18 days using the app
AutoDS Dropshipping Tools replied November 3, 2024

Hi “My Pet&Animal Store”!
Thank you so much for your review!
"Angelica" is truly one of our best. We will let her know how much you enjoyed working with her 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

October 20, 2024

Their support team does a great job of answering all of my questions. There's tons of information to help you navigate through the process of drop shipping as well.

The Mill
United States
4 months using the app
AutoDS Dropshipping Tools replied October 22, 2024

Hi "The Mill"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

November 26, 2024

It is a great platform to leverage on your shopify experience and do more meaningful work of providing your customers with more value. I HIGHLY recommend AUTODS it gets the essential work done for your e-commerce platform.

Rocka Pets
United States
11 days using the app
AutoDS Dropshipping Tools replied November 28, 2024

Hi "Rocka Pets",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

October 22, 2024

"AutoDS has been a game-changer for my eCommerce business! The platform is super user-friendly, and automating my dropshipping tasks has saved me tons of time. From product sourcing to inventory management, everything runs smoothly. Highly recommend for anyone looking to streamline their store!" ⭐⭐⭐⭐⭐

Luxeé
United States
3 months using the app
AutoDS Dropshipping Tools replied October 23, 2024

Hi "Luxeé",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

October 12, 2024

My experience with AutoDs has been soo amazing. As a beginner it was easy to understand and very user friendly. I will never stop using AutoDs, I highly recommend them.

LitBurst
South Africa
About 2 months using the app
AutoDS Dropshipping Tools replied October 13, 2024

Hi "LitBurst"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

November 23, 2024

Hannah was such a Beautiful person and helped me very well. Her kindness and leadership really deserve recognition. Her assistants went above & beyond. Just Excellent help!!!

My Store
United States
About 2 months using the app
AutoDS Dropshipping Tools replied November 25, 2024

Hi “My Store”!
Thank you so much for your review!
"Hannah" is truly one of our best. We will let her know how much you enjoyed working with her 🙂
Please feel free to contact us again if you need more help!

AutoDS Team