Reviews (11,740)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that simplify product imports, price and stock monitoring, and order fulfillment. The user-friendly interface is accessible for those without technical expertise, and the responsive customer service enhances user experience. It supports multiple supplier integrations, offers real-time updates, and provides comprehensive analytics and educational resources, all contributing to improved business efficiency and growth.

January 8, 2025

Yvonne did a very good job of answering my questions and pointing me in the right direction for training since I am brand new to AutoDS and drop shipping. I still have a question that she forwar to billing that is yet to be answered. that's the reason to a 4 star review.
I hope that the rest of my time with AutoDS and their customer support will be the same experience.
We'll that didn't work out ...

Morning Java Gifts and More
United States
3 months using the app
AutoDS Dropshipping Tools replied January 10, 2025

Hi "Morning Java Gifts and More"!

We apologize for any confusion regarding your refund. Our records show that your request has been processed, and the refund has been issued. ...

Edited December 21, 2024

1. Charged $390.16 for usage during FREE trial period
2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use.
3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment.
4. Only got 14 products to ...

Clothing Personality
United States
3 months using the app
AutoDS Dropshipping Tools replied December 4, 2024

Hi "Clothing Personality",

Thank you for your detailed feedback. While we’re sorry to hear that AutoDS didn’t meet your expectations, we want to emphasize that we made every ...

January 2, 2025

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT.

1. They charge you a 5% "credit card fee" every-time you top you your account to pay.
2. They charge you like $0.6 every order.
3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress.

Im not done yet.

I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking ...

Aventi Designs
United States
About 1 month using the app
AutoDS Dropshipping Tools replied January 4, 2025

Hi "Aventi Designs"

Thank you for sharing your experience. We understand how frustrating this situation must have been. However, it’s important to note that the tracking ...

November 15, 2024

To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues.

"Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had ...

aurorasilhouette
Lithuania
4 months using the app
AutoDS Dropshipping Tools replied November 17, 2024

Hi "aurorasilhouette"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: ...

December 26, 2024

I am rating this experience with Auto DS: AI Dropshipping & POD a 1 star and if I could have done 0 I would've. This app is a complete scam, its says on the shopify webstore that the app is free in order to get people to download it and then it charges you. Im sure this has happened to a bunch of people from this app and I am completely against the owner. Do not use or even download this app, the ...

SwingMate
United States
About 1 month using the app
AutoDS Dropshipping Tools replied December 28, 2024

Hi "SwingMate",

We’re truly sorry to hear about your experience with our platform. After reviewing your account, it seems you haven’t reached out to us for support regarding ...

Edited December 9, 2024

Listen. If you're serious about ecom, find a private supplier. These people over charge on everything. They cant bundle orders so you'll be charged 2x shipping for 1 customer that ordered 2 items. They're constantly changing their prices and shipping takes forever. I was using them for testing so I don't waste my suppliers time but I cannot with this company. FIND A GOOD SUPPLIER! YOUR MARGINS ...

IronGrace
United States
About 1 month using the app
AutoDS Dropshipping Tools replied November 22, 2024

Hi "IronGrace",

Thank you for your feedback.
As of now we have already resolved your concerns and ensured all issues were addressed to your satisfaction.

If there’s anything ...

November 25, 2024

I was misled by a youtube "guru" to believe that this would be a free, 30 day trial. This was a lie. You will be charged 1.00 despite "free 14 day trial" being clearly visible in the pricing section above.

Despite paying for the higher cost option, I do not have access to the ad spy tool that is widely promoted by youtube gurus, who fail to mention that there is an additional charge of $15.00 if ...

Luminate
Canada
27 days using the app
AutoDS Dropshipping Tools replied November 27, 2024

Hi "Luminate"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https:// ...

November 25, 2024

The first month is works good. But when you cancel something and want to undo that. The software can't handle it. Also the stock automatically changed so somehtime the product is out of the when it is live. The last thing is that the software can't handle change of sizes when you have set it like a certain way. And Now I have $100 balance on my account, but didn't get it back!

Trotuk
Netherlands
About 2 months using the app
AutoDS Dropshipping Tools replied November 28, 2024

Hi "Trotuk",
We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you may have encountered.
As of now, we have taken immediate steps ...

November 27, 2024

just a piece of shit.This guys are crazy i already canceled my plan and its still billing a big amount for no use i cant even stop its no way to stop i really fed up with this piece of shit worst thing i ever used in my life dont ever even think of trying this shit

My Store
United Arab Emirates
9 days using the app
AutoDS Dropshipping Tools replied November 29, 2024

Hi My Store,

We sincerely apologize for the unpleasant experience you had. As of now, we have already addressed the issue on our end. We’re now waiting for your confirmation. ...

February 20, 2025

Was charged for free trial period. Considering that did not manage to synchronize app with shopify due to some error.

Also scam emails are coming all the time even after unsubscribing.

IamSEAWOLF shop
Latvia
About 21 hours using the app
AutoDS Dropshipping Tools replied February 21, 2025

Hi "IamSEAWOLF shop"!

We’re sorry to hear about your experience. Charges during the free trial only apply if the subscription isn’t canceled before it ends. As for the sync ...