Reviews (11,740)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that simplify product imports, price and stock monitoring, and order fulfillment. The user-friendly interface is accessible for those without technical expertise, and the responsive customer service enhances user experience. It supports multiple supplier integrations, offers real-time updates, and provides comprehensive analytics and educational resources, all contributing to improved business efficiency and growth.

December 10, 2024

I'm not one to give bad ratings or negative comments but I'm just hoping to get a refund after the free trial, since I was charged annually when the plan for the free trial said monthly.

Marw Shop
Mexico
About 1 month using the app
AutoDS Dropshipping Tools replied December 12, 2024

Hi "Marw Shop",
We appreciate you sharing your feedback with us.

We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been ...

September 10, 2024

Linh, I thank you for taking the time to reading my emails and understanding my issue. When I upload my products using Auto DS, I am still seeing it "Out of Stock" on Shopify. I did as you recommended by deleting and "Resyncing" the product, but that is an inefficient process. When you looking at 10+products. I am glad I had the trial period, because I don't think that Auto DS is for me, that ...

Core Expressions by Wellness Connection15
United States
5 months using the app
AutoDS Dropshipping Tools replied September 12, 2024

Hi "Core Expressions by Wellness Connection15"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

...

August 18, 2024

there is no customer support and you will receive an answer by email after two days, importing products is also restricted to the paln, and the app lacks user-friendliness.

Babylon
Germany
3 months using the app
AutoDS Dropshipping Tools replied August 20, 2024

Hi there!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods. ...

July 12, 2024

Unfortunately after approximately two months of using AutoDS, we have come to the decision in removing it. This is due to a number of issues that we've identified. The AutoDS 'Stock Monitoring' feature is of poor quality; as it only detects whether the product is in stock - it does not calculate the number of stock that is available; including any variants of each product. We use the GBP currency ...

WONDERCRAFT LTD
United Kingdom
About 2 months using the app
AutoDS Dropshipping Tools replied July 15, 2024

Hi "WONDERCRAFT LTD"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: ...

September 9, 2024

hey Hi, it was tooo difficult to use your application make it simple

Daily Offers
India
5 days using the app
AutoDS Dropshipping Tools replied September 10, 2024

Hi "Daily Offers"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https:/ ...

February 27, 2024

I wish I had the same experience as the positive reviews. Our company had too many issues with orders not shipping, and it was very difficult to find tracking information or updates. Their customer service was slow to respond and often could not track the order. We were receiving irritated emails from our customers and had to stop the service.

Container Creations
United States
7 months using the app
AutoDS Dropshipping Tools replied February 29, 2024

Hi "Container Creations",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it ...

October 14, 2024

easy to use

My Store
United States
4 days using the app
AutoDS Dropshipping Tools replied November 3, 2024

Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https:// ...

Edited June 4, 2024

Unfortunatelly this app gave me errors always with the only order I tried to do.
The last was about wrong address, but the address was completelly right! 3 times different errors and one order made 26th of may yet not elaborated.

AutoDS asks you to do a good review to give you credits, so I don't really believe in much of those nice reviews here.

I putted 50€ of credit and let's see If I can get ...

Paradea
Italy
4 days using the app
AutoDS Dropshipping Tools replied May 28, 2024

Hi "Paradea",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you ...

March 17, 2024

This app is not very easy to use. I did not like that there wasn't certain things showing.

SqueakyClean
United States
About 2 months using the app
AutoDS Dropshipping Tools replied March 18, 2024

Hi "SqueakyClean",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for ...

April 11, 2024

I had to make another account cuz it wouldn't let me confirm the email and it still doesn't let me confirm it

Creston.Store
United States
About 1 month using the app
AutoDS Dropshipping Tools replied April 19, 2024

Hi "Creston.Store",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
Could you please contact ...