Reviews (11,740)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation features that simplify product imports, price and stock monitoring, and order fulfillment. The user-friendly interface is accessible for those without technical expertise, and the responsive customer service enhances user experience. It supports multiple supplier integrations, offers real-time updates, and provides comprehensive analytics and educational resources, all contributing to improved business efficiency and growth.
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I am experiencing a lot of issues with AUTO DS, but at least i am grateful that they provide an expectational support team. Sofia helped me out today with billing issues and price monitoring issues. I will be monitoring the progress of the price monitoring for my items
Hi "ZenDenlicious"
Thank you for your feedback! We’re glad to hear you were satisfied with our support team and appreciate your thoughts on the platform. Your input helps us improve, and we’re excited to keep making your experience even better!
We’ve already reached out to ensure your satisfaction and are eagerly awaiting your reply.
The AutoDS Team
Products are nice but internal product delivery needs improvement. They need a truly automated inventory, payment processing and order processing mechanism that operates without monitoring by the store owner.
Hi "Superior Products Group, LLC",
We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
Not a big fan. Very expensive with limited products.
Lorain was a great representative, however. She was very fast and helped immediately
Hi "AcuStep"
Thank you for your feedback! We’re sorry to hear about your concerns and are always working to improve. We're glad Lorain was able to assist you quickly! If there's anything else we can do to improve your experience, please don't hesitate to reach out.
AutoDS Team
Not bad to work with.
Customer support is great.
Hi "HOUSE2HOME",
Thank you for your feedback! We're glad to hear you had a positive experience with our customer support team. If there's anything we can do to improve further, feel free to let us know!
AutoDS Team
This is my first time using AutoDS. I had created another store and deleted it. I followed the instructions on a You Tuber site and created another store using AI. They were supposed to be linked together. I spoke with Carlos today and he explained they were not connected and sent me the link to assist. I contacted support because my drafts would not import. I hope to have it up and running today.
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about the challenges you faced and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
i like it
Hi “GrabMore”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team
Sandy was amazing at searching for solutions to my issues and knowing the solutions to common ones. However, the Shopify and AutoDS backend integration settings and help articles for this sync should be improved by both companies.
Hi “Apartment 1850”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected.
Have a great day!
AutoDS Team
Apparently, mentorship is not a priority! According to their reply when I asked a question for a mentor. I can't attach a screenshot of their email in the review but below is the link to the screenshot. I suggest not advertising mentorship advice if you can't offer it.
https://drive.google.com/file/d/1xyTkolyS_dqhXtFvXsxoB21vJfkwOp85/view?usp=sharing
The tracking is not updated in time. Sometimes, it updates the tracking on time, sometimes it doesn't. When I asked why, they got back to me after 3 days. Given the short shipping window for TikTok and amazon, that's too late.
Hi “My Store”!
Thanks for sharing your feedback.
We are sorry to hear you were not satisfied with our Mentorship add on and that you are facing difficulties with the tracking update.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
AutoDS Team
The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.
Hi "Kendell's"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Its alright. So far I have had issues with sourcing request and creating a smooth system flow.
Hi "Lips Tulips"!
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
Thank you for sharing your feedback. We look forward to hearing from you soon.
AutoDS Team