Reviews (11,402)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and powerful automation features that simplify dropshipping tasks such as product imports, order fulfillment, and inventory management. They value the user-friendly interface, advanced product research tools, and the ability to integrate with multiple suppliers, which boosts inventory diversity and eases multi-channel operations. Continuous updates and educational resources like tutorials and webinars further enhance their experience.

May 11, 2024

Katastrophe seit paar Stunden Versuche ich Produkte zu hinzufügen und klappt immer noch nicht
Was soll denn das sein

PhoneFashionGuru
Germany
AutoDS Dropshipping Tools replied May 13, 2024

Hi "PhoneFashionGuru"!
Thank you for sharing your feedback with us. We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

May 6, 2023

Downloaded app, all features were not compatible with my store. I uninstalled the app less than an hour later after trying diligently to get it to work and was invoiced $400 the same day it was uninstalled. THIS IS A SCAM TO CHARGE YOU FOR A USAGE FEE!!!!!!

LoyaltyOvaL
United States
About 1 hour using the app
AutoDS Dropshipping Tools replied May 6, 2023

Hi "LoyaltyOvaL",
We're sorry to hear that you weren't happy with our service. We did everything we could to fix the issue as soon as possible. We were hoping to hear from you, but unfortunately, we haven't received any response. We apologize for any inconvenience caused.
Please note that your experience is not the norm, as we strive to maintain high standards, as seen in our other positive reviews.
AutoDS Team

September 23, 2023

Whoever made this was, I believe during that time he was on some sort of drug. There is nothing working on this app except taking credit out of account. When you wanna do simple thing, it requires credit and it works just fine, but when you want to use the app, nothing works, Item won't push, or there is not even option to upload product photos in bulk. This shows that whoever made this app clearly does not have any idea about eCommerce, or how these things work. Same goes to the owner, that has no idea how these things work, probably hired someone and said just do that do this and this.

Do not waste your time with this app, my 30 mins is gone, save yours.

My Store
United States
About 1 hour using the app
AutoDS Dropshipping Tools replied September 29, 2023

Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
We tried to contact you a few times to help you with it with no luck.
Please reach out to dorina@autods.com to help you with your onboarding.
We are waiting for your reply.
AutoDS Team

February 1, 2023

Their website says you can import products from various suppliers. False advertising! Only AliExpress & Amazon. Still being developed. Also, if you are in Australia, sell in Australia & want to buy from Australian suppliers - DO NOT USE THIS APP. It does not support Australia - at the moment apparently. Good thing I only paid the $1 trial before wasting my time.

Flora By Millie
Australia
44 minutes using the app
AutoDS Dropshipping Tools replied May 31, 2023

Hi "Flora By Millie"!
We’re sorry to hear that you weren’t satisfied with your experience.
As we are continually striving to improve our service, we have solutions for you!
Please contact us at dorina@autods.com
We will be glad to help you!
AutoDS Team

May 23, 2023

Please be aware everyone. The moment you will install the app they will start charging money. They will at first authorize your card for $5000 and then you can not even change the limit. Please be careful. Even then if you have installed the app and want to get out of it then make sure you uninstall it properly.

Ringit
United States
40 minutes using the app
AutoDS Dropshipping Tools replied May 23, 2023

Hi "Ringit",
We want to inform you that our team has already clarified this for you.
We tried to contact you a few times with no luck.
Please reach to us at dorina@autods.com
We will be glad to help you with any concerns you have.
AutoDS Team

Edited March 26, 2022

There is no 7-day FREE trial, you have to pay to try it ..... ......................................

Votiple
United Kingdom
27 minutes using the app
AutoDS Dropshipping Tools replied March 29, 2022

Hey there Votiple,
I'm sorry that you had a bad experience trying to get the trial work.
We definitely have a 7 Day trial, it just seems like you didn't understand how to configure that. We tried to contact you a few times to help you with it with no luck.

Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
We will be glad to help you with any concerns you have.

April 9, 2023

Auto DS will charge for a whole year after 14 day trial without any reminders. i was trying the app in this trial time .. i didn't like it at all .. most of the people saying its good am not sure how? no details but most of the items found here are already available at cheaper price in Amazon or eBay with 1 day shipping time and even 1-2$ cheaper .. am not sure how profitable this is .. you still need to pay them 40$ a month .. with so many other things that I didn't like ... don't waste your money and time here ... also customer service is VERY BAD

LITTLE BEDOUIN
United Arab Emirates
12 minutes using the app
AutoDS Dropshipping Tools replied April 11, 2023

Hi "LITTLE BEDOUIN",
We’re sorry to hear that you weren’t satisfied with your experience 😔
We tried to contact you a few times with no luck.
please contact us on yuval_w@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team.

October 28, 2020

I have never dealt with such unprofessional people in my life...
I was tricked/pushed into a $100.00 subscription through the Shopify app store where they are always up-selling. This was via Mobile (I mention cause they keep sending me screenshots of something irrelevant) AutoDs is still refusing to give me my money back... They are extremely rude and always harassing me. They demand that I talk to them over the phone for some reason... I don't see how it would make a difference. I DON'T WANT YOUR BUSINESS and the way you are acting why would I want to talk to you?
Since you did not keep your word I am putting my review right back up and will just deal with my bank, I might just report you for Fraud while im at it. Please take my advice and DO NOT DOWNLOAD you WILL LOSE MORE!!! THERE ARE BETTER APPS WITH NICER PPL WHO ARE NOT FRAUDS.
I am so unhappy with the way that I was treated by both Autods and Shopify. They allow these scams to happen, in fact they encourage it... I CLOSED MY SHOP BEFORE I LOSE MORE.
Don't bother replying with your arrogant attitude because I am not reading it.

CHARMinga Beauty Boutique
Canada
10 minutes using the app
AutoDS Dropshipping Tools replied November 30, 2020

Hi,
We checked your tickets with our support team. We can see both our support team and Shopify support themselves, explaining to you that you signed up to the trial plan while agreeing to be charged for the full price of the plan when the trial ends.
You addressed us too late with your request for a refund and you were explained about our T&C.
We tried to do our best to communicate with you and help you with different suggestions, but you kept spamming us with nasty messages using foul language.

We do our best to help our customers and we present all pricing with full transparency to our customers. I do wish you all the best with your future endeavors, stay safe.

October 17, 2024

THE PET PANTRY
Canada
15 days using the app
AutoDS Dropshipping Tools replied October 19, 2024

Hi "THE PET PANTRY"!
Thank you for sharing your feedback. Would you mind reaching out to us with more details about your experience? Any more light you could share on what happened and would help us to find the right solution moving forward.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

August 6, 2024

My Store
Lithuania
8 days using the app
AutoDS Dropshipping Tools replied August 8, 2024

Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team