Reviews (11,749)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its automation features that simplify dropshipping tasks such as product sourcing, order fulfillment, and price monitoring. They appreciate the user-friendly interface, seamless integration with e-commerce platforms, and real-time updates that prevent overselling. The responsive customer support and extensive educational resources are also commended. Customization options are valued for tailoring the platform to specific business needs, supporting scalable ...

September 24, 2023

I am not sure of the products ship world wide.

Ugarit Fashion
United Arab Emirates
11 months using the app
AutoDS Dropshipping Tools replied September 26, 2023

Hi "Ugarit Fashion",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback ...

Edited October 25, 2023

Easy to use, great concept, however very poor customer service and issue resolution. Only 2 orders, and not one processed properly through their autoservice. Customer service took days to resolve and was barely ever available to solve real issues I had. If I had a high volume of orders I don't know what I would do! They are killed my shipping times with all the delays and I've already refunded ...

Classic Variable
United States
11 months using the app
AutoDS Dropshipping Tools replied June 6, 2023

Hi "Classic Variable",
Thank you for your feedback.
We really want to make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any ...

Edited November 9, 2022

SO FAR SO BETTER AND WILL UPDATE AS I USE IT MORE...THE CUSTOMER SERVICE FOLLOWED UP BUT I SOLVED IT PRIOR. I WISH THEY WOULD HAVE HELPED ME THEN BUT I WILL USE IT THEN UPDATE BUT I LIKE IT SO FAR!

Holy Stitch! Factory Fellowship
United States
11 months using the app
AutoDS Dropshipping Tools replied November 3, 2022

Hello “Holy Stitch! Factory Fellowship”,
Thank you for your comment. We appreciate all feedback.
We understand that AutoDS is not as easy to understand as other platforms ...

Edited June 27, 2024

Adding another star, almost entirely for Dorina, who has helped me so much. Without her, I'd never be able to process a basic order. Thank you Dorina!
--------------
Adding an extra star for Dorina, who has been extremely attentive and helpful.

Still, heed my warning, no matter who you signup with:

1- Nothing is "automatic."
(!New!) 1a- Orders cancelled by suppliers with no notice or reason given ...

Luscious Skin Care
United States
10 months using the app
AutoDS Dropshipping Tools replied March 17, 2024

Hi "Luscious Skin Care",
Thank you so much for your kind words and for adding another star to your review!
We're thrilled to hear that Dorina has been able to assist you so ...

August 15, 2024

The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.

Kendell's
United States
6 days using the app
AutoDS Dropshipping Tools replied August 18, 2024

Hi "Kendell's"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https:// ...

Edited September 26, 2023

Auto order needs to be faster, other then that all perfect

MYBYS
United Kingdom
9 months using the app
AutoDS Dropshipping Tools replied August 21, 2023

Hi "MYBYS",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
Please ...

Edited November 17, 2021

Update #3 (17th Nov)
Uninstalled this horrid piece of software, it could not work out if things were in stock or not on Banggood UK. After spending far too long proving to support that it was their issue and not mine, I gave up and spent more time looking for an alternative, I've found it, moved to it and it just works. AutoDS might work for more basic stores but for me it was a waste of time, ...

NSE Imports
United Kingdom
7 months using the app
February 24, 2023

Good but it’s a littet bit complicadet. I i i i i i i i i i i i i i i i i i i i i i i i i i i. I i i

Safe order
Norway
6 months using the app
AutoDS Dropshipping Tools replied February 26, 2023

Hi "Safe order",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that ...

April 14, 2022

system is ok .. not the best but it works.. i need tech support and Kristine via chat help me really fast and efficiently. thank you Kristine will give 5 stars .. i gave 3 stars because the system need lots of improvement..

Republic webstore
United States
5 months using the app
June 12, 2023

I haven't had much opportunity to use it in actually dropshipping because the steps you have to take to get to that point forces you to write a review. I was trying to move products from a store I had made before downloading and the beginner guide buttons were getting in the way. It's very in your face, not that I think that was on purpose it's just you can't move it out of the way. You can still ...

Vibrant Lights
United States
5 months using the app
AutoDS Dropshipping Tools replied June 12, 2023

Hi "Vibrant Lights",
Thank you for your review.
We are very sad to hear about your experience with us.
Please reach to us at dorina@autods.com
We'll be happy to assist you ...