Reviews (11,742)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that simplify product imports, price and stock monitoring, and order fulfillment. The user-friendly interface is accessible for those without technical expertise, and the responsive customer service enhances user experience. It supports multiple supplier integrations, offers real-time updates, and provides comprehensive analytics and educational resources, all contributing to improved business efficiency and growth.

September 24, 2023

I am not sure of the products ship world wide.

Ugarit Fashion
United Arab Emirates
11 months using the app
AutoDS Dropshipping Tools replied September 26, 2023

Hi "Ugarit Fashion",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Please contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team

Edited October 25, 2023

Easy to use, great concept, however very poor customer service and issue resolution. Only 2 orders, and not one processed properly through their autoservice. Customer service took days to resolve and was barely ever available to solve real issues I had. If I had a high volume of orders I don't know what I would do! They are killed my shipping times with all the delays and I've already refunded one customer, thankfully they got the second order out but barely in enough time. I was given a free month however I didn't have a chance to place an order within that time so only time can tell.

Classic Variable
United States
11 months using the app
AutoDS Dropshipping Tools replied June 6, 2023

Hi "Classic Variable",
Thank you for your feedback.
We really want to make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

March 26, 2024

Uusi kokemus!

Ihanata
Finland
14 days using the app
AutoDS Dropshipping Tools replied March 28, 2024

Hi “Ihanata”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Please contact us at dorina@autods.com
AutoDS Team

Edited November 9, 2022

SO FAR SO BETTER AND WILL UPDATE AS I USE IT MORE...THE CUSTOMER SERVICE FOLLOWED UP BUT I SOLVED IT PRIOR. I WISH THEY WOULD HAVE HELPED ME THEN BUT I WILL USE IT THEN UPDATE BUT I LIKE IT SO FAR!

Holy Stitch! Factory Fellowship
United States
11 months using the app
AutoDS Dropshipping Tools replied November 3, 2022

Hello “Holy Stitch! Factory Fellowship”,
Thank you for your comment. We appreciate all feedback.
We understand that AutoDS is not as easy to understand as other platforms when you just start with it, but our customer service team would be more than happy to help you with anything you need,
We tried contacting you and getting more details about your issues, but there was no reply.
Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0

We will be glad to help you with any concerns you have.
AutoDS Team

Edited September 26, 2023

Auto order needs to be faster, other then that all perfect

MYBYS
United Kingdom
9 months using the app
AutoDS Dropshipping Tools replied August 21, 2023

Hi "MYBYS",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
Please contact us at dorina@autods.com
We will be glad to help you with your concern.
AutoDS Team

Edited November 17, 2021

Update #3 (17th Nov)
Uninstalled this horrid piece of software, it could not work out if things were in stock or not on Banggood UK. After spending far too long proving to support that it was their issue and not mine, I gave up and spent more time looking for an alternative, I've found it, moved to it and it just works. AutoDS might work for more basic stores but for me it was a waste of time, money and sales. Also, that $266 price increase rubbish, thanks for all the strikes I got every time your app could not work out stuff was in stock and the price on my platforms shot through the roof, appreciate that.
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Update #2 (27th April)
I've been testing out the app and by and large it seems to be working out, a couple of minor issues that are being looked into, but the most important part for me was that I could re-link my existing products back to their supplier (no one wants to recreate hundreds of listings again) this is working pretty much as it should so I'm happy :)
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Update:
I've just has a long chat with Lior from AutoDS who called me later the same day after my review, starting Tue 20th / Wed 21st April '21 they will be adding support for EU/UK warehouses on AliExpress and Banggood. For me personally this will be a big deal as AutoDS is the closest replacement to ShopMaster, I look forward to giving it a try and all I shall update my review after some testing to let you all know how it goes.
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Original Review:
Looks good and feature packed, lack of interest in supporting non US/China warehouses meant it was not suitable for my business model. Would reconsider in the future if support was added.

NSE Imports
United Kingdom
7 months using the app
February 24, 2023

Good but it’s a littet bit complicadet. I i i i i i i i i i i i i i i i i i i i i i i i i i i. I i i

Safe order
Norway
6 months using the app
AutoDS Dropshipping Tools replied February 26, 2023

Hi "Safe order",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team"

April 14, 2022

system is ok .. not the best but it works.. i need tech support and Kristine via chat help me really fast and efficiently. thank you Kristine will give 5 stars .. i gave 3 stars because the system need lots of improvement..

Republic webstore
United States
5 months using the app
June 12, 2023

I haven't had much opportunity to use it in actually dropshipping because the steps you have to take to get to that point forces you to write a review. I was trying to move products from a store I had made before downloading and the beginner guide buttons were getting in the way. It's very in your face, not that I think that was on purpose it's just you can't move it out of the way. You can still upload other products without dealing with the widget.

Vibrant Lights
United States
5 months using the app
AutoDS Dropshipping Tools replied June 12, 2023

Hi "Vibrant Lights",
Thank you for your review.
We are very sad to hear about your experience with us.
Please reach to us at dorina@autods.com
We'll be happy to assist you with your concerns.
AutoDS Team

January 15, 2023

I need more information

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Atpetshops
United States
5 months using the app
AutoDS Dropshipping Tools replied January 16, 2023

Hi "Atpetshops",
Thank you so much for taking time to write this feedabck to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us.
AutoDS Team