Reviews (8,097)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping solution for its automation of product sourcing, listing, inventory updates, and order fulfillment. They value the integration with various suppliers, competitive price monitoring, and the Product Finding Hub feature. The platform's intuitive interface, educational resources, and regular updates are also praised. Merchants highlight the responsive customer service and note the app's contribution to increased efficiency and profitability in their businesses.

May 27, 2024

After extensively testing and studying various dropshipping platforms, I have to highly recommend AutoDS. Starting in dropshipping takes time and some investment. Even though the costs are low, it's still money when we're just starting out. AutoDS is always ready to help regardless of your size, with unmatched 24/7 online technical support.

FocusFit Furniture
United States
4 months using the app
AutoDS Dropshipping Tools replied May 29, 2024

Hi "FocusFit Furniture"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

May 15, 2024

Some issues with order processing, but the support ticket people are quick and helpful with solving issues!

RetroPixel
United States
4 months using the app
AutoDS Dropshipping Tools replied May 17, 2024

Hi “RetroPixel”!
Thanks for sharing your feedback.
We’re glad you feel satisfied with our customer service but are sorry to hear you’re having difficulties with order processing!
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
Our customer service are always here to solve any of your problems :)
AutoDS Team

May 31, 2024

I would recomend this this app because it has great costomer service and works very well.

Travel Master
United States
3 months using the app
AutoDS Dropshipping Tools replied June 3, 2024

Hi "Travel Master"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

May 14, 2024

BLUF: Amazing and robust platform, but if you need customer service, good luck!
I started a shop 3 months ago and was working well, but their customer service is subpar by any standard. I have used them since the opening of the shop and tested them, CJDropshipping, USADrop and Zendrop, which they all have their pros and cons, but settled with AutoDS. When everything is working, it is amazing, but when you have a quick question or need customer support, you end up waiting days for a reply which they announce would be within 24 hours. I am currently exploring other platforms, since I had some errors and could not get a timely answer and ended up sourcing the product myself.

TrendiVerse
United States
4 months using the app
AutoDS Dropshipping Tools replied May 17, 2024

"Hi "TrendiVerse",
Thank you for your feedback.
I’m sorry you weren’t pleased with our customer service.
However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
Please contact us at dorina@autods.com
We would be glad to address all your concerns!
Have a great day!
AutoDS Team

June 10, 2024

A quick and efficient system and easy to operate

FRENCH BULLDOG FASHION
Israel
3 months using the app
AutoDS Dropshipping Tools replied June 11, 2024

Hi "FRENCH BULLDOG FASHION",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

June 13, 2024

Amazing and fast product hunting!

Corvogue
Australia
3 months using the app
June 8, 2024

Super Support wenn man mal eine Frage hat

LunchMe
Germany
3 months using the app
AutoDS Dropshipping Tools replied June 11, 2024

Hi "LunchMe"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

May 17, 2024

I want to thank Shalauddin for their wonderful customer service. I was stuck and needed help finding certain things on the platform. They knew exactly where everything was and also helped with a billing issue to have it reviewed for me. I appreciate their professionalism.

Glitter Cases 4u
United States
3 months using the app
AutoDS Dropshipping Tools replied May 19, 2024

Hi “Glitter Cases 4u”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Shalauddin was able to answer all of your questions!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

Edited June 3, 2024

Excellent customer service, Dorina did a great job

Express Shop USA
United States
3 months using the app
AutoDS Dropshipping Tools replied June 3, 2024

Hi "Express Shop USA",
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our customer service, and we appreciate your recognition.
AutoDS Team

June 5, 2024

Not the greatest experience. Good at grabbing drop shipping items off of sites and adding to your store but that is about it. Lots of hidden fees for functionality that works 50% off the time. No customer service. I am sure they would charge extra for service as they charge extra for everything on top of the monthly fee. Also, item variants count towards overall product allowance( yes there is a limit, unless you pay more) if you have different sizes and colors of 1 product it adds up fast. Do your homework before purchasing, wish i would have done more.

Black Square Golf
United States
2 months using the app
AutoDS Dropshipping Tools replied June 11, 2024

Hi "Black Square Golf"!
Thank you for sharing your feedback.
We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team