Reviews (11,485)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and powerful automation features that simplify dropshipping tasks such as product imports, order fulfillment, and inventory management. They value the user-friendly interface, advanced product research tools, and the ability to integrate with multiple suppliers, which boosts inventory diversity and eases multi-channel operations. Continuous updates and educational resources like tutorials and webinars further enhance their experience.

May 29, 2023

Best experience I've had so far with a drop shipping service! thank you again for all the help you guys have done.

RabbleRouser
United States
7 months using the app
AutoDS Dropshipping Tools replied May 30, 2023

Hi "RabbleRouser"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

April 4, 2023

It is a great tool to be use. I used it first time but I difinitely enjoy using it. It can make upload listing easily.

Charlie Oneil
United States
7 months using the app
AutoDS Dropshipping Tools replied April 9, 2023

Hi ״Charlie Oneil",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

June 19, 2023

I learned alot and was able to start my business in dropshipping. I have more to learn and will keep going.

TOKO's
United Arab Emirates
7 months using the app
AutoDS Dropshipping Tools replied June 20, 2023

Hi “TOKO's”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team

August 12, 2023

nice products but was expecting it to rewrite product details for me. was under the impression it was automated

Top Knotch Dog Goodies & Surprises
United States
7 months using the app
AutoDS Dropshipping Tools replied August 15, 2023

Hi “Top Knotch Dog Goodies & Surprises”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
Please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
We will be glad to help you with any concerns you have.
AutoDS Team

March 30, 2023

Haven't fully used the app yet but I just had a question about my billing information. Customer service was helpful with providing me with the information I needed.

apltree
United States
7 months using the app
AutoDS Dropshipping Tools replied April 2, 2023

Hi "apltree"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

August 18, 2023

Pour l'instant, rien à redire, à voir avec le temps. Je débute tout juste donc je verrais ça dans 2 mois d'utilisation.

DigitechDépôt
France
7 months using the app
AutoDS Dropshipping Tools replied August 21, 2023

Hi “DigitechDépôt”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team

Edited June 20, 2023

I love the fact that this automates my orders si i dont have to do it. its great but i wish it was cheaper lol

Mini-TEC
United Kingdom
7 months using the app
AutoDS Dropshipping Tools replied June 21, 2023

Hi “Mini-TEC”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team

August 8, 2023

It's truly helped out greatly, especially for a beginner like myself, this is much appreciated. Reason for 4 stars is some tweeks that are confusing or not able to do.

The Last Cap
United States
6 months using the app
AutoDS Dropshipping Tools replied August 15, 2023

Hi “The Last Cap”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team

Edited September 28, 2023

EDIT:

What a difference good customer service makes. In this case from zero to hero. As per my previous review, I had a terrible initial experience with the customer service over chat. They basically just copy & pasted irrelevant information and left me hanging for 3 weeks but after leaving the previous review they assigned Dorina Tsompani to help me. Dorina walked me through every issue, made sure everything worked and completely changed my mind about the AutoDS. She is an absolute star. I hope that I can provide the same level of customer experience to my customers that she provided!

.......

DO NOT USE AUTO DS, IT IS SCAM SOFTWARE. I watched all their tutorials and followed all their instructions. I tried to connect 2 products from Amazon and 1 from AliExpress, standard dropshipping sources that their software should be able to handle based on what they say it can do but it didn’t work. I submitted a ticket and they said the would have their developers look into why it wasn’t working. 3 weeks later and multiple job tickets submitted and responded to but still no progress. They had the gaul to only offer me 15% for my troubles so that I would be paying 85% for a software that works 0% with no idea of timeline for the fix given. No thank you. You have been warned, don’t make the same mistake and believe all their promising YouTube videos. Don’t waste your time and money.

Mill & Willow
United Kingdom
6 months using the app
AutoDS Dropshipping Tools replied July 11, 2023

Hi "Mill & Willow",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
AutoDS Team

September 13, 2023

If this makes things faster and easier, then I love it, but I am still learning. The thing that sucks for someone starting out is having to buy a plan for each store.

I-N-Spire
United States
6 months using the app
AutoDS Dropshipping Tools replied September 15, 2023

Hi "I-N-Spire",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team