Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive dropshipping features, including product sourcing, order fulfillment, and print-on-demand integration. They find the product finder tool useful for identifying top-performing products and appreciate the automated updates for prices and stock levels. The user-friendly interface and centralized dashboard are praised for simplifying business management. The responsive customer support team is also highly commended. Merchants are excited about the transformative capabilities of this app for their businesses.

February 28, 2024

Terrible!!! Didn’t even use the app and they keep trying to charge me 368$!!!!!

Bitsof Both
United States
9 days using the app
AutoDS Dropshipping Tools replied March 1, 2024

Hi "Bitsof Both",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already contacted you offering a solution.
Looking forward to your reply!
AutoDS Team

March 31, 2024

i did not use the app for long time and charge me $375.69

PixalPad
United States
About 18 hours using the app
AutoDS Dropshipping Tools replied April 2, 2024

Hi "PixalPad",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

January 16, 2024

Crap junk products and even those they are delivered 10-15 business days. No one waits 10-15 BUSINESS DAYS in this 21st century.

My Store
United Kingdom
14 days using the app
AutoDS Dropshipping Tools replied January 18, 2024

Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
We will be glad to navigate you through our Marketplace and find together the products with the delivery dates you wish to have!
Waiting for your message!
AutoDS Team

April 1, 2024

Je n'ai pas eu à utiliser l'application et je l'ai désinstaller avant les 14 jours mais vous voulez me facturer 244 € que je n'ai pas

Noeva
France
14 days using the app
AutoDS Dropshipping Tools replied April 3, 2024

Hi "Noeva",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already addressed your concern.
Looking forward for your confirmation at dorina@autods.com
AutoDS Team

December 20, 2023

They never responded to my tickets, it's the second time they've made charges that I've already cancelled, I've already deleted my account from the app and nothing. They send advertising emails but they don't solve my problem

Old PortoShop
United Kingdom
12 days using the app
AutoDS Dropshipping Tools replied December 22, 2023

Hi "Old PortoShop",
We appreciate you taking the time to share your feedback, and we sincerely apologize for any inconvenience you've experienced.
We've tried reaching out multiple times through various channels to address your concerns, but unfortunately, we haven't received a response.
Please check your email and other communication channels for our attempts to assist you. Your satisfaction is our priority, and we're committed to resolving this matter.
Looking forward to your reply!
AutoDS Team

December 13, 2023

Horrid automatically charged me over $300 on an inactive store when I only agreed for a free trial and to pay monthly but it automatically payed for an annual subscription.

My Store
Canada
16 days using the app
AutoDS Dropshipping Tools replied December 14, 2023

Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
Please contact us at dorina@autods.com and we would be happy to address your concern!
Waiting for your message!
AutoDS Team

December 1, 2023

Holy sh*t this is a terrible app. They took about 450 dollars from me and only gave about 230 back as a refund. It's super confusing to use, they have terrible shipping prices, and they do not refund fully as mentioned before. I thought I was on a trial yet they charged me a ton of money.. No idea how they have this many good reviews, this was by FAR the worst experience I have had with an app. Please save yourself the trouble and stick to CJDropshipping or something similar. I cannot express enough how awful of an app this is.

ELVI
United States
11 days using the app
AutoDS Dropshipping Tools replied December 2, 2023

Hi "ELVI",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
We'll be happy if you can contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
Waiting for your reply!
AutoDS Team

January 27, 2024

I downloaded this app based on YouTube recommendations and the enticing advertisement. However, the experience was disappointing. The app requires a $50 monthly subscription, and the advertised features actually entail additional purchases, which were not disclosed. I strongly dislike misleading advertisements and the sense of being deceived. Hence, I'm giving this app a one-star review. I've unsubscribed from the associated YouTube channel and disliked videos discussing this app.

luxuryblueprints
United States
28 minutes using the app
AutoDS Dropshipping Tools replied January 29, 2024

Hi "luxuryblueprints",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
We have already contacted you in order to resolve any misunderstanding and we are looking forward to your reply.
AutoDS Team

Edited December 28, 2023

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues.

Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion).

It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. 

Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way.

I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

Vlixen
United States
1 day using the app
AutoDS Dropshipping Tools replied December 2, 2023

Hi "Vlixen",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

December 7, 2023

WHY YOU CHARGE ME 565€ !!!! WHY YOU ARE NOT ALLOWED TO DO THIS

I WANT MY MONEY BACK WITHTIN 24h

My Store
Germany
6 days using the app
AutoDS Dropshipping Tools replied December 8, 2023

Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced.
Please contact us at dorina@autods.com so we can address your concern.
Waiting for your message!
AutoDS Team