Reviews (11,742)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that simplify product imports, price and stock monitoring, and order fulfillment. The user-friendly interface is accessible for those without technical expertise, and the responsive customer service enhances user experience. It supports multiple supplier integrations, offers real-time updates, and provides comprehensive analytics and educational resources, all contributing to improved business efficiency and growth.

November 18, 2024

You are misleading those who buy subscriptions from you. It's a disgrace and a fraud!

Pawsome-Deals
Canada
36 minutes using the app
AutoDS Dropshipping Tools replied November 20, 2024

Hi "Pawsome-Deals",
We appreciate you sharing your feedback with us.

We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.

As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.

AutoDS Team

August 9, 2024

Absolutely appalling service from Rizza Jean from Auto DS. Tried convincing me to upgrade to a plan to use their AI store generator, speaking nicely and all smiley faces. Then i upgraded my plan and they give me a US version of the entire shopify store setting. Unable to change back to Australian setting and can't add my bank details. Bought this up to them and they said nah sorry can't help you not our department.
Absolutely not a care on their part and the nice talk and smiley faces were gone.

TOP G MATRIX
Australia
About 2 months using the app
AutoDS Dropshipping Tools replied August 11, 2024

Hi "TOP G MATRIX"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

December 2, 2024

CACA

MEJORECO
Spain
3 months using the app
AutoDS Dropshipping Tools replied December 4, 2024

Hi "MEJORECO",

We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.

As of now, we have already tried to contact you via email, could you please check that you have received it?
We eagerly await your response.
AutoDS Team

September 6, 2024

Auto DS is a gimmick. Every product is overpriced and most charge a minimum of $6 shipping. Do not waste your time and money on this garbage.

ProSalesDirect
United States
12 days using the app
AutoDS Dropshipping Tools replied September 8, 2024

Hi "ProSalesDirect",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

July 29, 2024

WATCH OUT - SCAM! Not even worth one star. Basically scam - I do not know much about the product itself as I have not been using it, but I was on a trial period and then paused my account, until suddenly I get the full annual membership fee bill via my Shopify account. I never signed up for it and my account was paused. No transparency of the conditions and extremely customer unfriendly conditions...

Aurora Life
Sweden
About 1 month using the app
AutoDS Dropshipping Tools replied July 30, 2024

Hi "Aurora Life",
We appreciate you sharing your feedback with us.
We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

February 29, 2024

The mentorship service is a (paid) joke (and a very bad one). Apparently, the mentors' main objective is to ensure that you don't ask many questions (only one per ticket, and you have to wait for the answer - sometimes two days before asking another). The interface isn't clear and the chat is absent. Very little is included in the subscription (you have to buy credits or options for almost everything). In short, a very expensive application that takes people for fools (in auto pilot). Just one question: why are they rated so highly?

KIT-KIT
France
9 months using the app
AutoDS Dropshipping Tools replied March 3, 2024

Hi "KIT-KIT",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Waiting for your reply!
AutoDS Team

June 23, 2024

Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them.
They need to be kicked from Shopify, they don't even deserve one star.

zenzone
Israel
About 1 month using the app
AutoDS Dropshipping Tools replied June 25, 2024

Hi "zenzone"!

Thank you for sharing your experience, and we’re sorry for any confusion that occurred. We’ve already contacted you directly and resolved the issue by processing your refund as requested. We strive to ensure every user receives the support they need, and we're happy to have addressed your concern.

Please know that we are always here to assist and clarify any doubts. If you ever decide to return, feel free to reach out, and we’ll be happy to help.

Best regards,
The AutoDS Team

November 14, 2024

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

My Store
Canada
AutoDS Dropshipping Tools replied November 16, 2024

Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

August 14, 2024

If I can give -5 stars, I would do.
I don't recommend this app. Not even to my cat.
This app is as annoying as not wearing shoes in 40degree hot weather

Molyfy
Canada
3 months using the app
AutoDS Dropshipping Tools replied August 16, 2024

Hi "Molyfy"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

May 1, 2024

Pricy and you don't get your money worth of services. You will almost not get any answers to your questions/concerns/issue. The only available type of customer service is via email and chat. The email will take over 24 hours even though they say you will get an answer within 24 hours. You will not get any help via chat; I actually don't believe those in the chat support even speak English. Worst customer service ever!! I want to stop my service but that also means I will lose all the products and the work I already did on my page. They know that and that's why they keep the terrible customer service.

ModBuy
United States
About 2 months using the app
AutoDS Dropshipping Tools replied May 3, 2024

Hi "ModBuy",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply at dorina@autods.com
AutoDS Team