Reviews (11,752)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its automation features that simplify dropshipping tasks such as product sourcing, order fulfillment, and price monitoring. They appreciate the user-friendly interface, seamless integration with e-commerce platforms, and real-time updates that prevent overselling. The responsive customer support and extensive educational resources are also commended. Customization options are valued for tailoring the platform to specific business needs, supporting scalable growth and enhanced sales performance.

January 30, 2024

Well I would recommend because I find the customer service is very good and helpful and reasonable fast. I have not started with the dropshipping but I assume it will be just as good as the customer service.

Bernards Bargins
St. Lucia
3 months using the app
AutoDS Dropshipping Tools replied February 1, 2024

Hi “Bernards Bargins”!
Thanks for sharing your feedback.
We’re glad you feel satisfied with our customer service!
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
Our customer service are always here to solve any of your problems :)
AutoDS Team

July 20, 2023

So far so good....still learning the app but seems fairly straightforward. setup is pretty user friendly.

Goldy's Garden Store
United States
3 months using the app
AutoDS Dropshipping Tools replied July 25, 2023

Hi “Goldy's Garden Store”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please contact us at dorina@autods.com
We would be glad to help you with all of your concerns.
AutoDS Team

November 18, 2023

Was struggling with it. With helpful instructions provided by a representative, I feel satisfied with their service. Thanks

Hello Muscles
United States
3 months using the app
AutoDS Dropshipping Tools replied November 22, 2023

Hi “Hello Muscles”!
Thanks for sharing your feedback.
We’re glad you feel satisfied with our customer service but are sorry to hear you’re having difficulties with our platform.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
Our customer service are always here to solve any of your problems :)
AutoDS Team

July 21, 2023

Works well, but from my understanding auto-fulfillment is only available for Amazon US (without creating your own seller account and pouring enough cash in advance to purchase the orders yourself -- which is not dropshipping at all, but a hybrid between dropshipping and 3PL)

BABY9
Romania
3 months using the app
AutoDS Dropshipping Tools replied July 25, 2023

Hi "BABY9",
Thank you for your feedback.
I’m sorry you weren’t pleased with the way our auto order service works.
However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
Please contact us at dorina@autods.com
We would be glad to clarify everything with you!
Have a great day!
AutoDS Team

January 7, 2024

L'application à l'air d'offrir une myriade d'options intéressantes mais quand j'essaye d'importer un produit d'autods à mon site shopify, se dernier n'apparait pas et m'empêche de créer ma page produit :/

My Store
France
3 months using the app
AutoDS Dropshipping Tools replied January 9, 2024

Hi "My Store",
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us at dorina@autods.com
We would be glad to help you with your concern.
AutoDS Team

May 4, 2023

für das was ich brauche bin ich bisher zufrieden. für mich Persönlich ist die Seite übersichtlich und einfach Hand zu haben.

FunTech Gaming
Germany
3 months using the app
AutoDS Dropshipping Tools replied May 5, 2023

Hi “FunTech Gaming”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions. We tried to contact you and hopefully, we will make it right for you.
AutoDS Team

February 24, 2024

cool

Quell Berlin
Netherlands
2 months using the app
AutoDS Dropshipping Tools replied February 26, 2024

Hi “Quell Berlin”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us at dorina@autods.com
AutoDS Team

Edited January 29, 2024

Changing this review from 1 star to 3 stars because Dorina from cusomter support worked really hard to help me get the refund and I had a good experience with her. This happened after leaving 1 star review.
Really disappointed with Auto DS
1. signed up for ¨mentorship program¨, got in touch and never got a response, somehow AutoDS still made me pay and told me it´s non-refundable, for a service I never got! And careful, because when you signed up for it, they never clarified there was a cost nor how much is the cost.
2. their network of suppliers are super small, expensive and super slow to respond (2 or 3 days or not ever), so I didn´t use their supplier network
3.. had to manually fulfill the order because the automatic doesn´t work (then the customer support used this excuse to not refund me ), try to understand the why and the reason, OK?
4. at the end, I filed for a refund for over a week and never heard back, just HORRIBLE customer service

Warmii
Spain
2 months using the app
AutoDS Dropshipping Tools replied December 18, 2023

Hi "Warmii",
We’re sorry to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

January 26, 2023

It's okay, it could be better. Does not provide options to choose a shipping method when suppliers have so many options.
Sync does break constantly which is a headache

Bear And Bow
Australia
2 months using the app
July 18, 2023

with video tutorials online helps alot as begining off of day, so excited for the journey ahead. Great website easy to import links directly from aliexpress

Kayclight
United States
About 2 months using the app
AutoDS Dropshipping Tools replied July 19, 2023

Hi "Kayclight",
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. .
We have already contacted you for your onboarding.
You can also contact us at dorina@autods.com
We will be glad to help you with any concerns you have.
AutoDS Team