Reviews (11,758)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its automation features that simplify dropshipping tasks such as product sourcing, order fulfillment, and price monitoring. They appreciate the user-friendly interface, seamless integration with e-commerce platforms, and real-time updates that prevent overselling. The responsive customer support and extensive educational resources are also commended. Customization options are valued for tailoring the platform to specific business needs, supporting scalable growth and enhanced sales performance.
Refine
-
By rating
I would recommend it because it helps me with the fulfillment part of the business, which is a huge advantage as it gives me time to manage other things.
Hi "FLEXYBAY",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Great platform for Dropshippers, let you automize every thing you need as a seller. Very happy with it.
Hi "Belvado",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
I used this app for a long time. is totally recommended. they are professionals, and they have live support for every detail of your store
Hi "Paw Luxe"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team
Auto DS is an excellent platform that has proven incredibly valuable to me as a business-starting beginner. I highly recommend it to anyone feeling overwhelmed or needing help beginning their entrepreneurial journey.
Hi "Granna Jaie's Thoughtful Gifts"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
I would recommend Autods because they make dropshipping easy! It allows you to organize all your products in one place.
Hi “Tender Loving Pets”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team
1. Charged $390.16 for usage during FREE trial period
2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use.
3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment.
4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch.
5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted.
6. Made $0.00 the entire time from 9/13/24 to 11/29/24.
7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc.
8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently.
9. Lots of non-wholesale prices
10. 1,000 (and counting) emails re: out of stock/price changes.
11. Inability to unsubscribe from emails once canceled.
12. Had to agree to a new plan for same time frame to access app again once we canceled.
13. Repeated login issues before the cancelation.
14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products.
15. No unique or "scroll-stopping" products in niche.
16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders.
17. App was hard to use.
18. Still required more apps to compete.
19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24.
20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review.
22. Lots of known issues
23. There were OUTDATED help topics and tutorials.
There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore.
Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review.
Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.
Hi "Clothing Personality",
Thank you for your detailed feedback. While we’re sorry to hear that AutoDS didn’t meet your expectations, we want to emphasize that we made every effort to address your concerns.
Our team also attempted to follow up with you multiple times to clarify misunderstandings and offer further support, but we unfortunately did not receive a response.
We value all feedback as it helps us improve, and we remain committed to providing the best possible service to our users.
Wishing you success in your future business endeavors.
AutoDS Team
I am still navigating through the app. So far I have been very satisfied with the app. It made it easier to import products from it to your store.
Hi "Natsobeauty",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team
Auto DS is the easiest way to add products to your store and make sales QUICKLY! I love them!!
Hi "Pup Cart",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT.
1. They charge you a 5% "credit card fee" every-time you top you your account to pay.
2. They charge you like $0.6 every order.
3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress.
Im not done yet.
I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered.
AGAIN. DO. NOT. USE. THEM. USE "DSERS"
Hi "Aventi Designs"
Thank you for sharing your experience. We understand how frustrating this situation must have been. However, it’s important to note that the tracking numbers provided were valid and the orders were in transit. Refunds to your customers were initiated before confirming the shipment status, which led to this outcome.
We’re here to assist and ensure smoother operations in the future.
Please fill out this form https://autods.typeform.com/to/aVnsRB2V —we’d be happy to review the process and help prevent such issues moving forward. Your feedback is valuable in helping us improve! 🙏
The AutoDS Team
AutoDS is definitely a gamechanger, and the best thing that ever happened to dropshipping business model. With AutoDS, you got your work cut by over 95%. I'll definitely recommend the platform to anyone looking to start dropshipping and hope to succeed in the business.
Hi "Optimistic Grace Services",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team