Reviews (11,756)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive automation tools that enhance dropshipping efficiency and profitability. Key features include automated product imports, real-time price and stock updates, and streamlined order fulfillment. The user-friendly interface and advanced product research tools help identify trending products, boosting sales. Seamless integration with multiple e-commerce platforms and responsive customer support further enhance the operational experience. Regular updates reflect the app's commitment to continuous improvement.
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My experience with AutoDs has been soo amazing. As a beginner it was easy to understand and very user friendly. I will never stop using AutoDs, I highly recommend them.
Hi "LitBurst"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
I recently started using AutoDS for my dropshipping and Print on Demand (POD) business, and I couldn’t be happier! The platform lives up to its reputation as the #1 choice in the industry. From the intuitive dashboard to the automated product importing and order fulfillment, everything is seamless.
One feature I particularly love is the automatic price and stock updates. It saves me so much time and helps me stay competitive without constantly monitoring suppliers’ changes. Their product research tool has also been a massive help in finding trending items, and it even gives me insights on pricing strategies to maximize profit.
If you're serious about dropshipping or Print on Demand, AutoDS is absolutely worth it. Highly recommend!
Hi “Chesda Trends”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Print On Demand.
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team
I would most definitely recommend this app for those who seek to run an ecommerce business. there is so much information to learn
to reach your selling goals..definitely set up for you to have success.
Hi "Bobiki365",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
We're a brand-new business using AutoDS, and so far, we're really happy with the platform! It's been easy to navigate, and the tools have been super helpful in getting our dropshipping journey started. Looking forward to seeing where it takes us!
Hi "The Fun Vault"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
I would recommend this app because as a first time Shopify user, Auto DS has shown me how easy finding winning products and adding them to my store while also learning new ways of improving my store along the way as well.
Hi "Fitness Shop"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team
I've been using AutoDS for a few months now, and I must say, it's a game-changer for managing my online store! The automation tools have significantly streamlined the process of product importing and order fulfillment, saving me a ton of time and reducing the hassle of manual inputs. The price monitoring feature is incredibly reliable; it ensures my listings stay competitive by automatically adjusting prices based on market changes.
Their customer service is also worth mentioning. Anytime I've had a question or encountered a small issue, the support team was prompt, friendly, and very helpful, providing clear solutions and great advice for maximizing the platform’s benefits.
Overall, AutoDS has enhanced my e-commerce operations, making it much easier to scale my business while maintaining a high level of organization and efficiency. Highly recommend it to anyone looking to automate and grow their online sales!
Hi “THL”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team
1. Charged $390.16 for usage during FREE trial period
2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use.
3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment.
4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch.
5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted.
6. Made $0.00 the entire time from 9/13/24 to 11/29/24.
7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc.
8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently.
9. Lots of non-wholesale prices
10. 1,000 (and counting) emails re: out of stock/price changes.
11. Inability to unsubscribe from emails once canceled.
12. Had to agree to a new plan for same time frame to access app again once we canceled.
13. Repeated login issues before the cancelation.
14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products.
15. No unique or "scroll-stopping" products in niche.
16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders.
17. App was hard to use.
18. Still required more apps to compete.
19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24.
20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review.
22. Lots of known issues
23. There were OUTDATED help topics and tutorials.
There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore.
Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review.
Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.
Hi "Clothing Personality",
Thank you for your detailed feedback. While we’re sorry to hear that AutoDS didn’t meet your expectations, we want to emphasize that we made every effort to address your concerns.
Our team also attempted to follow up with you multiple times to clarify misunderstandings and offer further support, but we unfortunately did not receive a response.
We value all feedback as it helps us improve, and we remain committed to providing the best possible service to our users.
Wishing you success in your future business endeavors.
AutoDS Team
Everything about AutoDS has been performing as promised! My store is more manageable and efficient. I'm still in the learning stage, but by chances of success have been improved greatly. I have had a few challenges, bit the support has been very helpful and proactive. Thanks!
Hi "GravityOutdoorAndSurvival",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
I would recommend it because it helps me with the fulfillment part of the business, which is a huge advantage as it gives me time to manage other things.
Hi "FLEXYBAY",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Their support team is what makes them worth it! As a beginner, I’ve had my fair share of questions, but the AutoDS team has been fantastic in helping me every step of the way! They've made the whole process so much clearer and easier to manage. Definitely would recommend!
Hi "Purge LED Mask"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team