Reviews (8,289)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping solution for its automation of product sourcing, listing, inventory updates, and order fulfillment. They value the integration with various suppliers, competitive price monitoring, and the Product Finding Hub feature. The platform's intuitive interface, educational resources, and regular updates are also praised. Merchants highlight the responsive customer service and note the app's contribution to increased efficiency and profitability in their businesses.

March 28, 2023

Tydlig information och snabb respons. Det är något jag uppskattar kan spara mycket tid genom att inte behöva söka upp för mycket information

Easycleaning
Sweden
4 days using the app
AutoDS Dropshipping Tools replied March 29, 2023

Hi ״Easycleaning"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

October 29, 2022

great app, and more importantly great customer service! Had a few issues at the beginning but Angelica helped me with everything and now its all working perfectly

HR Specter
United Kingdom
4 days using the app
AutoDS Dropshipping Tools replied October 30, 2022

Hi “HR Specter”!
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us — and we agree, Angelica is truly a Joker to have on our team!
She will be delighted to hear that you enjoy working with her, so we will pass the word along 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

June 10, 2023

Its a pretty good app with many features that enable you to automate your dropshipping business. The customer service is quite a hassle as it is very hard to talk to a representative directly.

LuxeGoodsHub
United States
3 months using the app
AutoDS Dropshipping Tools replied June 12, 2023

Hi "LuxeGoodsHub",
Thank you for your feedback.
I’m sorry you weren’t pleased with our customer service.
However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team

Edited April 13, 2023

Easy to understand and use. Amazing customer service. A special shout out to Krizza for her support in helping me upgrade my package during the trial period.

Update: I was constantly receiving support till the the i not posted the above review. Ever since i posted the review, the live support option has vanished for me. If i have to wait for multiple days to get support, then the app doesn't make any sense. Downgraded my review to 4 stars.

TheScandinavianShop
India
3 months using the app
AutoDS Dropshipping Tools replied April 11, 2023

Hi "TheScandinavianShop"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

May 31, 2023

I like the easy method of finding winning products which I can add to my store. I most favour that you can actually find products which don't take too long to ship.

First Store
United Kingdom
4 days using the app
AutoDS Dropshipping Tools replied June 1, 2023

Hi “First Store”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Product Finding Hub!
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team

June 25, 2023

I would give it a 5 but for 2 things. 1. It is difficult to remove a product from your store. That SHOULD be simple, but it isn't. I tried to chat for help but the bot keeps telling me my session has ended. I hope this is not indicative of future issues.
2. I'm looking for very specific types of products to add to my store, not just any and everything. Filtering is NOT user friendly. With so many products from so many suppliers, I SHOULD be able to narrow it down and not have to scroll constantly.

CTB Apparel--Choose the Better
United States
3 months using the app
AutoDS Dropshipping Tools replied June 26, 2023

Hi “CTB Apparel--Choose the Better”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected.
AutoDS Team

April 12, 2023

I get great service from AUTO-DS in terms of running my store in an automated mode. Thank you for your services

MetaGadgetMobi
Malaysia
3 months using the app
AutoDS Dropshipping Tools replied April 13, 2023

Hi "MetaGadgetMobi",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

November 13, 2022

Its one of the best app I have ever used in my life. Deffo recommended to all people out there. Hope you will do great, as much, as me

My Store
Slovakia
4 days using the app
AutoDS Dropshipping Tools replied November 13, 2022

Hi “My Store”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

July 26, 2022

Jag har problem med att information om produkter, priser etc ändras hela tiden! Jag måste gå in dagligen och kolla att allting stämmer och ändra det som har ändrats av sig själv! Förlorar jätte mycket tid på att rätta till uppgifter om produkten och dessutom är det väldigt missvisande för kunden. Ibland visar det att en klänning kostar 20 kr och ibland 1300 kr vilka är inte de rätta priserna!
När det gäller supporten är vissa jätte snabba på att svara och verkligen försöker verkligen hjälpa till medan andra säger att det inte går att lösa problemet och då får man ingen hjälp egentligen.

Zana
Sweden
4 months using the app
Edited February 27, 2023

I've had a bit of a rough time with AutoDS but overall feel as though they could be a great place for someone to start and scale their business. The team got back to me relatively quickly (within 24hrs usually) and provided decent support when i submitted tickets. There are some currency conversion/integration issues that need to be managed (sale price showing as $19.99 USD in AutoDS shows as $19.99 AUD on Shopify instead of converting)and the product research can be difficult sometimes. Definitely more beneficial to be using this when in the US opposed to Australia like me.

Bounding Over
Australia
4 months using the app
AutoDS Dropshipping Tools replied February 3, 2023

Hi “Bounding Over”!
Thank you so much for your kind words.
We really appreciate you taking the time to share your experience with us.
We will pass the word to Krizza and our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems!
Please feel free to contact us again if you need more help 😊
AutoDS Team