Reviews (8,355)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping solution for its automation of product sourcing, listing, inventory updates, and order fulfillment. They value the integration with various suppliers, competitive price monitoring, and the Product Finding Hub feature. The platform's intuitive interface, educational resources, and regular updates are also praised. Merchants highlight the responsive customer service and note the app's contribution to increased efficiency and profitability in their businesses.

May 31, 2024

She was very friendly and even though she wasn't able to answer my question she didn't just leave it with that she gave me other resources I could reach out to so I could look there for answers

BloomBliss Beauty Emporium
United States
About 1 month using the app
AutoDS Dropshipping Tools replied June 3, 2024

Hi "BloomBliss Beauty Emporium"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

April 5, 2024

I tried AutoDS app and i find it quit useful for anyone who is trying to start dropshipping or e-commerce in general, it provides all types of services from recommending trending and hot products in the market to the possibility of importing these products directly to a shopify store .
This is which features I discovered so far and I think there are many more to find, and I do recommend it for anyone expert or beginner in this field.

Pet Paradise
Algeria
About 2 months using the app
AutoDS Dropshipping Tools replied April 8, 2024

Hi "Pet Paradise"!
We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

Edited June 7, 2024

Good app for beginners and user friendly. Ive come across some issues with fulfillment and tracking which im still learning how to navigate and hoping to find a solution. Great for sourcing/importing products, however the fulfilled by AutoDS has been difficult, with delays in updating order status , i.e: shipped/delivered. Customer support responds after 24 hours, and there has been instances where they may not respond for the follow-up questions.
Another issue that has come up is that per support staff, the shipped status will only be updated as it nears the estimated delivery date? Will need more clarification on this since this will affect multiple selling platforms policies.

Update:

Updating my review from 2 to 4 stars.

After my last review, I decided to shop around for other fulfillment platforms however I still ended up going back to AutoDS due to its vast list of suppliers and ease of import. I was able to fix my initial problem with the shipping and tracking by sourcing another supplier. There are still some delays with updating order statuses based on the tracking information, but they're usually quick with ordering and providing the tracking number which is good.

Fulfilled by AutoDS program is a great program, and it really does do all the work for you, so if you'd like to be a little more hands on like me, it can be difficult at first as I wanted to update the order statuses by myself when there is a shipping update, or check if the tracking number has been provided, checking on return status etc. It just took some time to get used to.

Also, Dorina was a really big help and she went above and beyond to make sure to address any issues/concerns that I have and assist with me any AutoDS platform questions. I really appreciate all the help!

AloraAmazon Supplies
United States
About 1 month using the app
AutoDS Dropshipping Tools replied May 17, 2024

Hi "AloraAmazon Supplies",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have!
AutoDS Team

May 16, 2024

So far so good with finding products and listing them. There has been a couple hiccups but the customer service has been very helpful.

Simply Chic
United States
4 months using the app
AutoDS Dropshipping Tools replied May 17, 2024

Hi "Simply Chic"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

May 21, 2024

I am a new starter in this model of business, by far I found out for Autods to be easy to manage, easy to work around. I can't wait for what is ahead and would love to work with Autods further. one issue i have trying to figure out is how to change the fee from annual to monthly and am sure i will get all the help I need from Autods.

Zoe-Carisma
United States
8 days using the app
AutoDS Dropshipping Tools replied May 22, 2024

Hi "Zoe-Carisma",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Regarding your concern, please reach out to our support by opening a ticket here:
https://share.hsforms.com/12QideNaERCqYuntNVs678g46by0
We would be glad to help you!
AutoDS Team

May 28, 2024

So far I like this add-on because it makes it easier. They do most of the heavy lifting for you, making it quicker to launch—with the analytics and the ability to see what is trending and selling on social media added bonus in being ahead of what's popular.

My Store
United States
9 days using the app
AutoDS Dropshipping Tools replied May 31, 2024

Hi "My Store",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

Edited April 6, 2024

So far this app has been really helpful in processing orders and being able to import items from other sources like Aliexpress, Amazon, ect. The shopify integration is really nice also. You can update everything from within AutoDS for AutoDS listed products and it automatically updates on your Shopify store. Make sure you do all your price editing from within AutoDS itself and not on Shopify as it can revert back. AutoDS has nice features like Automated order fulfillment, Stock monitoring, Price Monitoring. A marketplace to research other items. I like it most for its import feature. Also customer service has been helpful when I have needed them, helping walk me through certain steps to achieve the results I am looking for. AutoDS has a small learning curve but its very useful when you start getting the hang of it.

Esoterica
United States
27 days using the app
AutoDS Dropshipping Tools replied March 26, 2024

Hi "Esoterica"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

May 7, 2024

Shalauddin helped me with my issue and offered such an effective resolution. Thank you for such wonderful customer service.

Latoya's Store
United States
3 months using the app
AutoDS Dropshipping Tools replied May 9, 2024

Hi “Latoya's Store”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Shalauddin was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

June 6, 2024

After extensively testing and studying various dropshipping platforms, I have to highly recommend AutoDS. Starting in dropshipping takes time and some investment. Even though the costs are low, it's still money when we're just starting out. AutoDS is always ready to help regardless of your size, with unmatched 24/7 online technical support.

NICHE PULSE
India
5 days using the app
AutoDS Dropshipping Tools replied June 11, 2024

Hi "NICHE PULSE"
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

May 3, 2024

Excellent customer service, it dont matter what time i ask a question. Someone always responds and helps me out. I really appreciate this service as a new business startup.

Essential Pet Shop
United States
About 2 months using the app
AutoDS Dropshipping Tools replied May 8, 2024

Hi "Essential Pet Shop"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team