Reviews (11,339)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its strong customer support, especially highlighting personalized help from team members like Dorina. It simplifies dropshipping by automating product sourcing, order fulfillment, and monitoring prices and stock levels in real time, allowing merchants to focus on scaling their businesses. The interface is user-friendly, suitable for those without technical skills, and integrates smoothly with major suppliers such as Amazon, Walmart, and AliExpress. The app also provides robust product research tools and detailed analytics to support informed decision-making, along with educational resources like tutorials and webinars to keep users informed on industry trends and best practices.

September 17, 2023

AutoDs is the best dropshipping supplier I have tried so far. Best price and shipping times. Also the support team is very fast with great help. 5/5!

GoClean
Sweden
19 days using the app
AutoDS Dropshipping Tools replied September 19, 2023

Hi "GoClean"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

September 30, 2023

Very easy to deal with dropshipping with auto ds

The Futura Shop
Sweden
19 days using the app
AutoDS Dropshipping Tools replied October 2, 2023

Hi "The Futura Shop",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited February 18, 2023

Hi Thank you for all the help today. AutoDS is fantastic. I honestly cannot stress enough how much I love it. The customer services is second to none, it's the most pro-active I have ever experienced. I am only on a trial period but I will absolutely be hopping on board.
I enjoy writing poems, i hope you's don't mind. i have one for Rizza!

In moments of trouble, when help was needed,
And answers were few, and stress exceeded,
I found a bright spot, a guiding light,
In Rizza's kind words, her strength and might.
Her friendly manner, her patience, and care,
All helped me to find the way to repair
The problems I faced and all the rest,
though it seemed daunting, she gave me her best.
With her guidance, my troubles were solved,
And a weight was lifted, my problems dissolved.
Rizza's expertise, her knowledge, her grace,
Helped me to find my footing and stay in the race.
So I take this moment to say thank you,To Rizza,
I'm grateful for all that she's done,
And for her kindness, which has certainly shone!!
Thank You Rizza!

Cowan Home Furnishing
United Kingdom
19 days using the app
AutoDS Dropshipping Tools replied February 19, 2023

Hi "Cowan Home Furnishing"!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated!
We will pass the word to Rizza Jean and our customer service team to let them know you enjoy working with them.
They are always here to solve any of your problems!
Please feel free to contact us again if you need more help 🙂
Thanks again for supporting our business.
AutoDS Team

Edited March 12, 2023

its a good app, with great automation tool, the tools helps in making work faster and more effective.

Spot Exquisite
Nigeria
19 days using the app
AutoDS Dropshipping Tools replied March 15, 2023

Hi "Spot Exquisite"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

July 1, 2023

I love the academy! Step by step guide got me really far. Watching all of the videos helped me with my store and taught me how to use the app!

SunnySiren
United States
19 days using the app
AutoDS Dropshipping Tools replied July 2, 2023

Hi "SunnySiren”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Academy!
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team

April 24, 2023

The amount of products to choose from is excellent, and its so easy to import items. I was able to find everything i needed.

Rockys Mountain Adventure Supply
United States
19 days using the app
AutoDS Dropshipping Tools replied April 24, 2023

Hi “Rockys Mountain Adventure Supply”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

November 8, 2022

Great app, easy to use and great support service. I am still new to all of this and the support team was really helpful.

aquavapor
United States
19 days using the app
AutoDS Dropshipping Tools replied November 9, 2022

Hi "aquavapor"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

October 25, 2023

Live chat was very helpful

Pandyy
United Kingdom
19 days using the app
AutoDS Dropshipping Tools replied October 27, 2023

Hi "Pandyy"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

January 28, 2023

Great Rizza made everything such a easy process was acullay about to leave but gave me a reason to want to keep doing business.

lilyandpopstore
United States
19 days using the app
AutoDS Dropshipping Tools replied January 29, 2023

Hi “lilyandpopstore”!
Thank you so much for your review!
Rizza is truly one of our best. We will let her know how much you enjoyed working with her 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

July 19, 2023

Having now endured 1.5 arduous years in partnership with AutoDS, I feel obligated to share my disastrous experience to prevent others from falling into the same abyss.

In spite of the audacious promises, their software is in fact glaringly dysfunctional. It has consistently failed to monitor stock or price changes from supplier websites. Time and again, my store has indicated items being out of stock when, in reality, they are readily available on the supplier's site.

Each occurrence has been an uphill battle, taking over a month to rectify only for the same issue to resurface within a few months. These recurring bugs have shackled my business, preventing me from conducting marketing activities and stifering growth. I have been unable to turn a profit due to AutoDS' blunders.

It's important to note that this software isn't a minor investment - it costs nearly $100/month, excluding the additional costs of running a business. Regrettably, they offer no refunds, only credits towards more use of their defective system.

Their customer service is equally disheartening. Executives turn a deaf ear to user inquiries, responding only when a negative review threatens their facade. Even then, it's merely a plea for the review's removal rather than a genuine attempt to resolve the issue.

With no other viable options and a business bled dry, I am forced to close the doors of my E-commerce venture, Clever Casita. It is with a heavy heart and an empty pocket that I bid farewell, all thanks to the abysmal experience with AutoDS.

If there's anything to take away from my experience, it's this: Do NOT entrust your hard-earned money or your business dreams to AutoDS. You'd be better off throwing your money into a wishing well and hoping for a miracle. The software's perennial errors and inadequate support make it an absolute liability, rather than an asset for your business. A thorough disappointment, AutoDS, and a monumental letdown for all who believed in you.

Clever Casita LLC
United States
Over 1 year using the app
AutoDS Dropshipping Tools replied July 21, 2023

Hi "Clever Casita LLC",
We’re sorry to hear that you weren’t satisfied with our service. We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also contact us at dorina@autods.com
We will be glad to help you with all your concerns.
AutoDS Team