Each time I have needed help the chat has been great. Even when chat is not available I get an email for help really fast. Everyone is nice and friendly and that's a big help when you are feeling overwhelmed and on a deadline.

I'm trying so hard to like this app. There are things I like. It's ALMOST GREAT. Yet, for example, right this minute I can't load my catalogs. The server isn't responding.

It is CLUNKY. I've just spend 12 hours straight with it and 6 of those hours were wasted on figuring the quirks: 1. If you want to hover to edit an image, make sure the title text has been shrunk to fit inside the title box (which you will have to do since it's default load is too big, and which you will have to do for every single page). 2. DO NOT USE EDIT MODE. You THINK you will be editing one picture/sku BUT you will be very sad to see your whole document will be re-shuffled and yes, you will need to start your entire catalog over from scratch. 3. You need to insert a few pages in the middle of the doc? Well, it looks like it could BUT here's the quirk: Do not hit "load all" one of the apps better features because it will load at the end of the doc and not inside the doc in the spot you chose. And you will have to move each page, manually, one click at a time, to the spot and if you loaded several pages - well, grab a sandwich. - If you count the number of sku's and make sure you insert pages in the spot you want and manually click each one in - that's the work around.

That's it for now - Going back to see if I can load my catalogs since my deadline is in about 1. 5 hours. Fingers crossed.

This app is such a waste of time. Signed up for the 14-day FREE trial. Spent 2 days creating my catalog only to find out that you actually have to spend a minimum of $99 to have any access to your finished product. Extremely disappointed with this company and their lack of communicating this rather large fee. This app is a SCAM! Don't waste your time!