Reviews (81)
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The FoldSquare catalog app is a complete game-changer for organizing and displaying our products! It’s intuitive, sleek, and makes everything look incredibly professional.
What truly sets this experience apart, though, is the customer service. Kwaku Zigah was absolutely amazing—responsive, knowledgeable, and went above and beyond to ensure everything was running perfectly. It’s rare to find such personalized support these days. Highly recommended!
It makes good catalog, but interactive options are limited. We can`t find where to see placed orders from interactive catalog (if choosing option add to wholesale order sheet) and there is an issue to link catalog to store front. No support or instructions online for this issue. In support chat send button doesn`t work.
Hi,
I'm sorry to hear that you can't find the option to place orders. Our chat support is available from 9am to 5pm EST and if you write a message outside those hours it should send us an email.
A member of the support team will contact you shortly to assist your with your issues.
Best,
Kwaku
Love that it integrates with our Shopify store! We utilized their Custom Catalog service as our needs were very specific. They customized the catalog exactly how we wanted. They were quick to respond to questions and stayed in touch with their progress. Will continue to use this app for our annual catalog build.
So far, this app has saved me a tremendous amount of time. When I found a step within the app that I wasn't quite sure how to handle, I chatted with someone via the embedded chat and they gave me instructions right away. Thanks!
The support i received from the tech Adriana was absolutely amazing! She solved my issue in a flash! This app is awesome and would recommend it to anyone! Very simple to use and edit!
Support is not very good, sent many messages and the support chat send button does not work, very frustratinig.
Hi,
I'm sorry to hear that you had problem contacting us. I will contact you directly via email to better understand why this was happening. Our customers usually don't have any issue contacting us via our live chat.
Best,
Kwaku
So far very easy to create and edit my digital catalog. Looking forward to getting lots of use out of this app.
Very good app, but it is a bit slow in creating and updating catalogs
dont think twice... get this app. It is a game changer. tech support- issues solved in matters of minutes using the chat. and its not a chatbot... its a live human chat... i cant say enough about this. very pleased. a+++++
This has been an amazing resource to add on to our shopify. The Customer Support team was incredible at getting us set up and and even adjusted the programming to better serve us. Very thankful to have come across this program.