Reviews (178)

Overall rating
4
Counts per rating level
  • 66% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently create professional catalogs directly from Shopify product lists. It offers both digital and printable options, custom catalog services, and features for editing product details and creating social network images and wholesale contracts. Reviewers consistently praise the responsive customer support, particularly the live chat for quick assistance.

February 12, 2024

Haven't had a positive experience yet difficult to navigate and customers hate that all catalog order forms start at 1 not zero

Earth Baby Outfitters
Canada
About 1 year using the app
Now In Store Inc. replied February 20, 2024

Hi, we're sorry to hear about your challenges with the app. It seems we haven't received any previous contact from you on our support channels, but we're eager to resolve ...

Edited March 3, 2022

Hi, the business owner here. Currently, the app does not seem to work very well. There are a lot of bugs and glitches such as with resizing of photos which is the builder's main purpose. The builder also lacks many basic features such as very limited ways to sort products, inability to link the table of contents to pages created, product names and prices do not automatically update which means ...

DezLin
United States
11 months using the app
Now In Store Inc. replied March 4, 2022

Hi,

Thank you very much for your review. We were not made aware of any bugs with our platform that would cause any delay in your plan or pause your use of the app; we will ...

June 8, 2018

waste of time. $99 starting price for catalogues.

Stockholm Rose Designs
Sweden
7 months using the app
Now In Store Inc. replied April 13, 2019

Hi,

We do offer a discount sometimes for first-time users so don't hesitate to contact us if you are interested.

Best.

December 27, 2018

This app has gotten progressively worse; it used to work but is not extremely buggy. Products routinely disappear from being added to a catalog, alignment is off, in short this does not work as advertised. Moreover, customer support is non-existent (they never use chat support, and don't return emails). RUN from this terrible app.

Maho
United States
7 months using the app
Now In Store Inc. replied April 13, 2019

Hi Maho,

Sorry to hear that you had trouble with our software. We had a few issues just after releasing our image compression algorithm which is why some of your product ...

February 13, 2018

*** DON'T WASTE YOUR MONEY *** The 14 day free trial is very misleading, gives you a general idea of ease - you sign up for the $33/mo (6 months) which turns into $198 right out the gate! Again misleading with price, but whatever I was on a time crunch and needed it now. The software FIGHTS you the entire time, spent 2 hours putting a VERY basic line sheet together, downloaded it and it DOES NOT ...

Dixie Darlin Wholesale
United States
About 1 month using the app
February 7, 2022

I am sorry but Iam finding it not very user-friendly;y. For the cost per month, it should have some basic support, but I am unable to find that either. I just subscribed for a while year, but I would like to cancel and have a full refund. I am just not sure where or how to cancel?

Atelier Forma
Canada
29 days using the app
March 12, 2016

Glitchy and hard to use. Font sizes starting appearing insanely small on the online version. They offered me an upgrade (thanks :-( I would expect readable text to come as standard) but refused to help me fix the font sizes of my prices. So my prices appeared with a font size so small they were unreadable. When I pressed for a solution. They refunded me my subscription. Great, except their ...

Yoga Democracy
United States
8 days using the app
April 7, 2023

Conceptually a great idea, and it felt like for a while they were building something- but recently basic features have been failing consistently and even the support box bugged out. I cannot recommend this to someone at present. Wish I would have read the comments before purchasing..

Reel Sportswear
United States
6 days using the app
Now In Store Inc. replied April 7, 2023

Hi,

I'm Kwaku, one of the co-founders of the Catalog Maker. I'm sorry to hear that you are having trouble with our App. I saw that you reached us this morning. We are ...

April 12, 2018

The Free trial is not free. It is a waste of time as you cannot download the catalog. The actual fee is $33 per month and they charge 6 months

Nomose Couture
United States
3 days using the app
September 4, 2021

Confusing and complicated. Not doing any thing after i install the app. looks fancy but no any activities.

Yellow Tag Pro
Canada
3 days using the app
Now In Store Inc. replied September 5, 2021

Hi,

I'm sorry to hear that you found our app confusing and complicated. Our support team is here to help you and guide you. They can also create a template for your business ...