Reviews (196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for managing complex discount scenarios, such as tiered discounts and promotions based on specific criteria. It's praised for features like applying discounts to high-priced items, managing flash sales, and offering bulk discounts. Integration with apps like Rebuy is a significant advantage. Merchants find it user-friendly and effective in boosting order values. Customer service is highly regarded for its responsiveness and personalized assistance, enhancing the shopping experience.
Refine
-
By rating
This is the only app I've found that will give percent off discount to highest priced item in a cart. It is a bit difficult to get the discount or promo settings just right, but their help desk is very helpful in resolving any questions.
Hey there Snapdoodle Toys & Games!
Thank you so much for taking the time to share your experience! We appreciate your feedback, we'll do our best to improve our app and make creating discounts easier.
If you need help with anything else, you know where to reach us!
Best plugin for discounts (I tried them all). Has the most features and functionality. UI/UX could be improved, but support was very helpful when I was having issues finding what I wanted to do.
Hey there Rieker Shoe Canada!
Thank you for your thoughtful review! We're delighted to hear that you found our discount plugin to be the best in terms of features and functionality. We appreciate your feedback on the UI/UX and are always looking for ways to improve.
If you need help with anything else, you know where to reach us!
Kudos to chat support Ansab! He's the man! you should promote him. So patience helping us out and solve the issue. His hand is limited; your dev team need to handle the other rocks. Glad Ansab could Rock'n'roll things out!
Hi there Infinite Age team!
We really appreciate the awesome shoutout! Ansab’s dedication shines through, and we’re lucky to have him on the front lines. We’ve noted your feedback about the dev side too.
If you need further assistance, you know where to reach us!
I'm impressed by how quickly the support team responded to my inquiry. Their solutions were exactly what I needed and resolved my issue perfectly.
Hey there BEST VAPE and team!
Thank you for taking the time to leave us a review. Is there anything specific that you think we can improve? We'd love to hear your suggestions.
We hope to hear from you soon!
Great customer service, app works great!
Hi there Called to Surf team!
We're glad that our support team was able to help you out! Thank you so much for sharing your experience with us, we truly appreciate it.
If you need help with anything else, you know where to reach us!
Easy to Add promotions
Thanks for the kind words Intouch Clothing and team! We're glad you found it easy to add promotions. We truly appreciate your business.
thanks for all the help
You're very much welcome Froggie Shoes and team! Please don't hesitate to reach out if ever you need assistance again.
Thank you for choosing ADU!
So far this app has been the only one that was able to help me with my needs that I wanted to do for my promotion campaign.
I wanted to do that if someone would order a certain amount of items, they would enter a certain percentage tier for their discount. But, to unlock this the minimum order value had to be €50.
Most apps could do one or the other but not both.
But this app could, and when I ran into issues I contact the support team and what a service!
They implemented the code on the website for me, and for our other store as well.
And made sure that everything was working and that I was satisfied, I really did not expect this but I am looking forward to the results of the sale :)
The "success fee" was not something I was keen on, but it is free to use and based on your needs you can change that.
But seeing that this was the only app that could help me, I honestly don't mind anymore :)
Hi Aboe Safiya and team!
Thank you for sharing your detailed experience! It’s wonderful to hear that the app met your unique campaign requirements and that our support team went above and beyond to ensure everything worked perfectly across your stores.
Your trust in us, especially given your initial hesitation about the success fee, means a lot. We’re excited to see the results of your sale and are here to assist you whenever you need. Best of luck with your promotion!
App itself is good, however the pricing model is bad for anyone that is running a retail store, stores with high turnover and small profit margin will suffer great expenses from the percentage based success fees. It takes the total cost of the app easily above £80 per month for us. They need to remove or reduce the success fees.
Hi there Top Shop Premier Maltby and team,
Thank you for your honest review. We appreciate and understand your feedback about our pricing model. Please be assured that we will work on this as soon as we can.
We appreciate your patience and understanding while we work on this.
- ADU Management Team
Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.
Hey there Kelly Hopter Art Shop and team!
Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us!
If you ever need assistance again, please don’t hesitate to reach out.