Reviews (282)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for its ability to create custom and tiered discounts, such as "Buy $100, get a free $10 gift card," which they find easy to set up and manage. The app offers more detailed discount options than Shopify's standard features, with a user-friendly interface that handles various discount scenarios effectively. Performance is reliable in applying discounts correctly. Customer support is frequently praised for being quick and helpful, with staff like Ron and RG noted for their proactive assistance and instructional support.

August 6, 2024

Works well, customer service is fast & goes above and beyond consistently to help any issues that come up.

LIULI Crystal Art
United States
Almost 6 years using the app
Staytuned replied August 8, 2024

Hi there LIULI Crystal Art and team!

Thank you so much for your kind words! We're glad that our support team was able to help you out. We will continue to work hard to ensure that you get the support you need.

If you have any questions or need help, please don't hesitate to reach out to us!

July 19, 2024

It has all the features I’ve been looking for but couldn’t find in other apps, and it works with the Rebuy. RG was amazing, he walked me through the setup on a call and answered all my questions with such patience and clarity. I couldn’t be happier with the experience and highly recommend!

Maude
United States
21 days using the app
Staytuned replied July 22, 2024

Hey there Maude and team!

Thank you so much for the glowing review! We're thrilled to hear that you had an amazing experience with our app and with the support RG provided. We assure you that we will continue to do our best to provide your needs.

If you need further assistance, you know where to reach us!

July 29, 2024

The best support I have had with Ron.
He recorded videos with step by step on how to set up the discounts, so helpful.
Very happy with all the support.
Truly recommend the APP.

CosmeSelect
United Kingdom
7 days using the app
Staytuned replied July 30, 2024

Hey there CosmeSelect and team!

Thank you so much for taking the time to leave a review and share the great experience you had with Ron! Your support is highly appreciated and helps us a lot.

If you need help with anything else, please don't hesitate to reach out to us!

June 24, 2024

Although it was difficult during the first setup, I found that this app offers unique features compared to others. RG from the customer support truly stands out, providing detailed explanations that simplify everything and make it much less complicated! I strongly urge you to try it out!

My Store
Netherlands
21 days using the app
Staytuned replied June 26, 2024

Hi team!

Thank you for sharing your experience with us! We're glad to hear that RG was able to help you out. We'll do our best to continue to provide you with outstanding support and service.

If you need anything else, you know where to reach us!

July 11, 2024

This app is so robust -We use it to hyper-customize discounts and gifts with purchase. The functionality is much greater than what Shopify offers out of the box, and the service is fast, friendly and helpful!

LoveSeen
United States
19 days using the app
Staytuned replied July 15, 2024

Hi there LoveSeen team!

It's great to hear that you had a wonderful experience with our app! Thank you so much for taking the time to leave feedback, we truly appreciate your support.

Please let us know if there's anything else we can help you with. Thank you for choosing ADU!

July 8, 2024

The app does exactly what is says it does, perfectly. The customer support is exceptional. I am not a tech person and their guidance was so simple and straightforward and made it very easy for me to achieve what I needed. Very good service!

Aleksander Revas
Romania
4 days using the app
Staytuned replied July 10, 2024

Hi there Aleksander Revas!

Thank you so much for the heartwarming review! Your feedback is very important to us and we're glad that we're able to help you out.

If you need further assistance, you know where to reach us!

June 28, 2024

This app is excellent and meets all our needs. RG from support is a great guy! He has done everything from setting up promotions to testing them all.

LopezTees
United States
17 days using the app
Staytuned replied July 1, 2024

Hi LopezTees and team!

Thank you so much for sharing your experience! We're glad that RG was able to help you out. He works hard to ensure that our merchants receive prompt and accurate support, we're very lucky to have him on our team!

If you need further assistance, you know where to reach us!

September 6, 2024

Works fantastic!

MSXII Sound
United States
6 months using the app
Staytuned replied September 9, 2024

Thank you for the wonderful feedback MSXII Sound and team! Your support is highly appreciated.

May 29, 2024

Just started using, but like what I see so far. Our use case was to allow sales reps to get a large discount up to a maximum savings of a certain number of dollars.

Tried this, and seems to solve our issue.

Thank you!

Aromatique
United States
2 months using the app
Staytuned replied June 3, 2024

Hey there Aromatique team!

Thank you for making our day with a wonderful review! We're glad that you liked our app.

If you need any help or have questions, please feel free to reach out to our team. We're always happy to help!

March 26, 2024

We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you

LoveGoodFats-CA
Canada
Over 4 years using the app
Staytuned replied April 1, 2024

Hi there LoveGoodFats-CA and team!

We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!

If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!