Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features including customizable promotions, tiered automatic discounts, and variant-specific discounts. It's praised for its smooth operation, positive impact on sales, and responsive customer support. Unique features like free gift addition with discount codes and rule-based checkout discounts are also valued. The app's multi-currency handling and ability to boost average order value have proven beneficial for many merchants.

September 22, 2023

⭐⭐⭐⭐⭐

I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart.

I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product.

In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest.

In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended.

Martin

Martin Sean
United Kingdom
5 months using the app
Staytuned replied September 25, 2023

This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day!

Please let us know if you need help with anything else. Cheers!

September 6, 2023

ADG has been really helpful for running our tiered automatic discounts. Their customer support is extremely responsive - they're quick to get back to us on questions/issues and open to suggestions to boost the user experience for our customers!

JoyLet
United States
8 months using the app
Staytuned replied September 8, 2023

Your feedback is highly valued! Suggestions like yours are what helps us continue to improve our app and provide the needs of our merchants! Thank you so much for this honest review.

If anything else comes up and you need our help, you know where to reach us. Cheers!

November 13, 2023

Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!

Red1RC
United States
2 days using the app
Staytuned replied November 15, 2023

Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback.

Our help doesn't end here, if you need anything else please let us know!

November 23, 2023

With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!

Dr. Amie Hornaman
United States
2 days using the app
Staytuned replied November 27, 2023

Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs.

Please let us know if there is anything else we can help you with!

August 20, 2023

ADG is very helpful in making discount codes easier for merchants, and their support team is fast and reliable.

Improved Feet
United States
3 months using the app
Staytuned replied August 22, 2023

We are glad that our team was able to help! Our goal is to provide a world-class customer experience and we are very happy to hear your feedback. We will continue to do our best to improve our product and our service. Thank you for an amazing review!

Please let us know if you need anything else! Cheers!

November 23, 2023

A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted

Milk On Tap
United States
About 5 hours using the app
Staytuned replied November 27, 2023

Thank you for an amazing review, you completed our day! Our team's goal is to ensure that we provide the best customer experience possible, and we're happy to receive your kind feedback.

Feel free to reach out anytime if anything else comes up. Cheers!

October 19, 2023

The app works really well, and the support team is amazing.

New Zealand Health Food Co.
New Zealand
29 days using the app
Staytuned replied October 23, 2023

Thanks so much for the kind words! Please reach out to us again any time you need our help.

September 17, 2023

Really grate app, u will never find better then this for beginners

Desees
Ireland
7 days using the app
Staytuned replied September 19, 2023

Thanks so much for this great review! We're confident ADG's going to bring in a lot of extra revenue for you. And if you need anything, our support crew is happy to help out. Cheers!

August 23, 2023

Hello, I had problems creating a specific discount offer in my online shop. I got acquainted with the ADG app through a recommendation, and I got help from the ADG support team very quickly. My problem was solved in a short time. ADG support team is amiable and helpful.
I can only recommend it.
Best regards
Soheila K
From Sankt Augustin Germany

narsico.de
Germany
1 day using the app
Staytuned replied August 25, 2023

Hey there Soheila! It's so good to hear from you! Thanks for making our day with such an amazing review, we really appreciate it.

Please let us know if you need help with anything else. Cheers!

September 4, 2023

Shopify limits automatic discounts to 25 items which is very limiting. That is why I choose ADG . And I like the Success Fee plan on ADG . ADG onboarding expert Ron Mitre was very helpful.

Dynamic Stores
South Africa
About 1 hour using the app
Staytuned replied September 6, 2023

Thank you for making Ron's day with this amazing review! We are glad to hear that you're happy with our app. We will continue to work hard to ensure we meet your store's needs.

Please let us know if you need help with anything else!