Reviews (286)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.
Refine
-
By rating
Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.
Hey there Kelly Hopter Art Shop and team!
Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us!
If you ever need assistance again, please don’t hesitate to reach out.
"Perfect App for Managing Discounts!"
Discounty has made running my store's promotions so much easier! From flash sales with countdown timers to bulk discounts like "Buy 2, Get 10% Off," the features are seamless and easy to set up. The customization options for sales badges and widgets make my products stand out beautifully. I also love the cart discounts, which have significantly boosted my average order value. The auto-update feature is a lifesaver—it keeps everything synced without extra work. Plus, the support team is super responsive and helpful! Highly recommended.
Hey there One Spoiled Dog Treat Co. and team!
Thank you for such a detailed and glowing review! We're thrilled to hear how our app has streamlined your promotions and helped boost your average order value. It’s great to know you’re enjoying the customization options and seamless features.
If you ever need assistance or have ideas for new features, our support team is always here for you!
Works well, customer service is fast & goes above and beyond consistently to help any issues that come up.
Hi there LIULI Crystal Art and team!
Thank you so much for your kind words! We're glad that our support team was able to help you out. We will continue to work hard to ensure that you get the support you need.
If you have any questions or need help, please don't hesitate to reach out to us!
App itself is good, however the pricing model is bad for anyone that is running a retail store, stores with high turnover and small profit margin will suffer great expenses from the percentage based success fees. It takes the total cost of the app easily above £80 per month for us. They need to remove or reduce the success fees.
Hi there Top Shop Premier Maltby and team,
Thank you for your honest review. We appreciate and understand your feedback about our pricing model. Please be assured that we will work on this as soon as we can.
We appreciate your patience and understanding while we work on this.
- ADU Management Team
Amazing , Also The Support Staff Is Amazing
Hi Gods House team!
Thank you for your kind words! We're thrilled to hear you had a great experience with both the app and our support team.
If you need any help or have any other questions, please let us know and we'd be glad to assist!
It has all the features I’ve been looking for but couldn’t find in other apps, and it works with the Rebuy. RG was amazing, he walked me through the setup on a call and answered all my questions with such patience and clarity. I couldn’t be happier with the experience and highly recommend!
Hey there Maude and team!
Thank you so much for the glowing review! We're thrilled to hear that you had an amazing experience with our app and with the support RG provided. We assure you that we will continue to do our best to provide your needs.
If you need further assistance, you know where to reach us!
This is the worst app we've ever used! Stay away! We ran a semi-annual sale last week, and 3 random issues happened and they never fix it for us. 1. Sometimes the app will give customer 100% discount, which means giving away our products for free. 2. Sometimes the app will give customers 70% discount instead of the 30% discount that we set up. 3. Sometimes the app will skip some orders and gave the customer 0% discount. Everything was just random. Stay away. This app is full of bugs and issues.
Thanks for taking the time to post that. It was painful for me to read, but it seems a fair assessment of your issues. I'm so sorry about your experience with us so far.
I realize it feels like we weren't doing anything to help with these technical problems, but I promise you this case has been at the top of our priority list for at least a week. If you're open to it, I would love to jump on a quick call with you to discuss. We still want to get this fixed for you!
Best,
Hannes Bez
Director of Customer Experience
Works fantastic!
Thank you for the wonderful feedback MSXII Sound and team! Your support is highly appreciated.
The best support I have had with Ron.
He recorded videos with step by step on how to set up the discounts, so helpful.
Very happy with all the support.
Truly recommend the APP.
Hey there CosmeSelect and team!
Thank you so much for taking the time to leave a review and share the great experience you had with Ron! Your support is highly appreciated and helps us a lot.
If you need help with anything else, please don't hesitate to reach out to us!
good
Hey there Bella Italia store and team!
Thank you for taking the time to share feedback. Can you tell us more about your experience? Is there anything specific that we can improve to make our app better?
I hope to hear from you soon!
Regards,
Sharky
Team Supervisor - ADU: Automatic Discounts