Reviews (284)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

August 11, 2022

Could not be happier-I had a query that would have taken me weeks to figure out. The team recorded a video to talk me through the solution and it’s all set up in minutes!

A Little Bird Co.
United Kingdom
8 months using the app
December 9, 2021

We have tried many discount apps, but this is the best working so far! Satisfied with function and support!

Dysvik Clothing
Norway
8 months using the app
March 16, 2023

I have received the best customer service ever. (Shout out to RG) I was having some problems with the automatic discount and I got a step by step help. They made a loom video so I can easily understand and visual see exactly what I needed to do. I've been on Shopify for 4 years and I wish all the other apps and developers were like this. Excellent service!!

Camellia Fiber Company
United States
8 months using the app
Staytuned replied March 18, 2023

Wow, this is one of the best reviews I've ever seen! Thank you so much! I think RG might print it out and frame it to put up on his office wall. We're happy to help and we're standing by in case you ever need anything else.

August 30, 2019

We are using this app to get around the fact that Shopify won't let you set up more than one automatic discount at a time.

This provides an excellent solution to that little hurdle, and the set up was very intuitive. The whole app is very user friendly and has lots of great features we are excited to check out.

And last but not least...the customer service and help with onboarding is amazing.

Professional Pricing Society
United States
8 months using the app
December 3, 2018

I use this app for over a year now and it is very helpful. We have so many option and it is optimized to help convert more. Their customer service is more than on point. I would recommend it to any shopify store.

Ultimatestraw
Canada
8 months using the app
October 7, 2022

Their support was very kind to help customise our website and popup based on our requests. Very lovely customer service! Would recommend.

Ukje.nl
Netherlands
8 months using the app
August 14, 2016

A much expected feature! This app allowed us to set up automatic discounts easily, and improve the customer purchase experience. Let's not forget the top-notch support provided by Derek!

Owlkids Dev Chinese
Hong Kong SAR
7 months using the app
April 5, 2022

best customer support.. great app and they can even customise the code to do exactly what you want and work in with your theme!

Nailuv.
New Zealand
7 months using the app
Staytuned replied April 6, 2022

Thank you for the kind words, but the greatness came from you, mainly :)

November 1, 2021

Amazing plugin and customer service! We are probably using the plugin a little differently than most shops - we use it as a way to giveaway merch items during our live webinars. The plugin was working well for us except in one circumstance. We sent one inquiry to Tabarnapp and not only did Derek answer our question immediately, he added some additional functionality to the plugin to solve the minor issue we were experiencing.

Maxon Merch Store
United States
7 months using the app
October 13, 2016

I appreciate this app as I was looking for a way to give my Canadian customers an automatic discount to help counter the low value of the Canadian dollar. Derek responds quickly to questions.

At this time, the discount only appears after the customer clicks the checkout button. It would be much better if the discount appeared at the cart stage and I hope that they can make this improvement in the future.

Art By Kathleen Maunder
Canada
7 months using the app