Reviews (292)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex discount scenarios, such as tiered discounts and cart-based promotions, which enhance customer satisfaction and increase average order values. Features like "Buy X, Get Y" and percentage discounts on high-priced items are particularly effective. The app's reliable performance and exceptional customer support, including personalized assistance and direct code adjustments, are also frequently praised.

December 12, 2021

I love the functionality but the interface is a little convoluted and takes a minute to figure out. After tinkering with the app, I was able to set up the discount I needed. Customer service was quick to respond to my questions. Would use it again.

La Femme Boheme
United States
21 days using the app
Edited March 31, 2019

This app worked great for us for about a year. Then, suddenly in January, we had complaints about customers not being able to get through checkout without it timing out. If they had a lot of line items in their cart, it seemed like the app could not update the automatic discount code properly with so many line items.

As a result of this, we lost thousands and thousands of dollars. The app ...

Canadian DIY Supply Inc.
Canada
Over 1 year using the app
Staytuned replied April 1, 2019

UPDATE on 05/01/2019: the issue has been resolved.

ORIGINAL REPLY:
First, I'd like to apologize for the issues. I understand that's very frustrating.

Our side, when we first ...

June 15, 2017

I agree with the other reviews that this app fills a hole that really Shopify should have in its basic platform functionality - ie the ability to automate in-cart discounts like buy one get one free without the customer having to enter a discount code. Works really well and offers a lot of flexibility in discount types. Prompt and helpful support too.

Design A Baby
Australia
20 days using the app
July 17, 2017

Easy to use, works like a charm. Really good to pair with an e-mail flow to offer discounts automatically applied via a button click/link. That's our main use for this plugin.

Sacred Life Spirit Shop
United States
19 days using the app
December 15, 2022

Great app. It has made it super easy to do what we needed. PLUS, amazing support. I communicated the urgency in getting something fixed and not only did the team help, they also addressed other items that would have been affected and took the initiative to help with that.

If I could give a 10 out of 5, I totally would!

Derm Dude
United States
19 days using the app
Staytuned replied December 16, 2022

Our service goal is to go above and beyond for our customers. It's great when we get the chance to do that, but I have to admit, it's even better when we get such ...

September 25, 2016

We needed automatic discounting when a customer buys 2 or more of the same item. This app does the job. Derek and team respond fast if you need support.

Createpros
United States
18 days using the app
November 24, 2018

The app works great for some order but on other orders it doesn't apply the discount on about 10% of our orders. I spent most of black friday apologizing and refunding order manually. Sad!

Crio Bru
United States
About 1 year using the app
Staytuned replied April 16, 2019

Thanks for the feedback and sorry for the inconveniences.

February 13, 2021

Setup automatic discount for certain products when buying in combo's. Took some research to understand how to use different tools in the app, but the results are great.

Winest.HK
Hong Kong SAR
17 days using the app
October 31, 2016

This app is great. It is annoying to only see the discount at checkout, but this is probably Shopify's limitation.

One little suggestion to the developers is to include a banner stating the discount on all pages the visitor surf until going to checkout page. All the while for every items added to their cart, the banner shows the discounted price or savings or discounted total.

Siegsieg
Haiti
16 days using the app
December 5, 2016

We have use this app for our holiday sales and it is working just like it said it would! Thank you. I was a little stressed as many of the more complicated apps say they will do something then it takes me more time to research and watch videos to figure out how to use it. This app is simple and straight forward.

Sladics Mb
United States
16 days using the app