Reviews (287)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

December 1, 2016

This app does exactly what it says it will without taking our time to futz with the theme itself, which is great! Automatically applying the coupon works well, but we have had some complaints about the fact that the coupon isn't visible until checkout - having the option of displaying a top bar with a "Coupon applied" message would be phenomenal.

Hairzing
United States
About 7 years using the app
September 22, 2023

⭐⭐⭐⭐⭐

I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart.

I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product.

In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest.

In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended.

Martin

Martin Sean
United Kingdom
5 months using the app
Staytuned replied September 25, 2023

This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day!

Please let us know if you need help with anything else. Cheers!

Edited February 12, 2022

This app proved to be a bit glitchy and the support response time was not inline with expectations. We wish it would have worked out.

Skybox Audio
United States
4 months using the app
December 1, 2021

Derek's customer service is fantastic and the app is working perfectly for our tiered Christmas Promo.

Captain Fawcett Limited
United Kingdom
4 months using the app
December 5, 2016

We have use this app for our holiday sales and it is working just like it said it would! Thank you. I was a little stressed as many of the more complicated apps say they will do something then it takes me more time to research and watch videos to figure out how to use it. This app is simple and straight forward.

Sladics Mb
United States
4 months using the app
August 1, 2020

Outstanding customer service! They were able to customize some things for us and always responded quickly and clearly.
I highly recommend for those who are looking for the best discount app and gifts.

elanunderwear.com
Romania
4 months using the app
December 17, 2020

Really happy with this app. We have many sizes and price points within each product and it allowed me to offer discounts for specific sizes/prices.

printspace
Australia
4 months using the app
July 17, 2017

Easy to use, works like a charm. Really good to pair with an e-mail flow to offer discounts automatically applied via a button click/link. That's our main use for this plugin.

Sacred Life Spirit Shop
United States
4 months using the app
August 12, 2016

Amazing app! It took me 2 seconds to install it and easy to use! Don't need to pay to create rules on your website anymore and no code alteration needed! Great job guys!

Match Glasses
Canada
4 months using the app
July 20, 2020

work good for me, wish you could remove discount in cart or add a second discount code in the cart.

B-Driven Sports
United States
Over 5 years using the app
Staytuned replied July 20, 2020

Thanks for the feedback! About the "wish you could remove discount in cart", if you refer to Shopify's automatic discount, once it applies it's locked at checkout and cannot be removed. In the case of tiered discounts (eg. 10% off if $100 in cart, 15% off if $200 in cart, etc), we recommend using discount codes and automating their application using our app's discount rules.

About "adding a second discount code in the cart", that's something we're currently working on. We'll be in touch when it's live.