Reviews (284)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

November 26, 2021

Service à la clientèle irréprochable, il a répondu à chacun de mes emails en français jusqu'à je réussi! Ca marche en tabarn... son affaire!

produits Apothicaire
Canada
About 2 months using the app
Edited June 20, 2019

I use Automatic Discount for permanent automatic discount codes for multiple item orders set up in 7 tiers. It works beautifully.

It's really helping our little business grow.

Also love the customisable Notification Bar that pops up in the cart.

Contact has been spot on also with a response within 7 minutes.

Great app.
Very professional team!

aviagrafix.com

Aviagrafix
Australia
About 2 months using the app
November 24, 2018

I used this app during Black Friday to set up some basic rules for applying discounts based on cart amounts, something Shopify cannot do natively. It's important to understand that app works as s set of triggers to apply discount codes that you create in Shopify, so you have to combine the trigger with how you setup the discount - for example, by setting minimum purchase amounts in the discount itself, etc., as well as defining it in the app rule. It can be a little tricky to get it all set up correctly, and you'll want to do test carts, etc to make sure it's doing what you want. We had a little trouble getting the discount to trigger even though the correct cart amount was reached. The app owner was super responsive and even installed some code during Black Friday to make sure it was working correctly. He also helped with some basic troubleshooting during our sale. My only suggestion would be to put some of the info I learned through direct support into the app documentation/help section - like the example of putting the minimum purchase amount in the discount as well as the app rule. I would definitely use the app for future sales now that I know more about how it works.

Breathe in Detroit
United States
About 2 months using the app
November 28, 2021

Amazing support on a black Friday. Had a issue and they got back to me within 2 minutes via email and fixed my issue quickly. Great service thankyou

BlowBack Masters
United States
About 1 month using the app
July 26, 2022

Fast support from developers, the app works great! I had some trouble understanding the difference between each type of promo and they explained me great.

GRUPET
Mexico
About 1 month using the app
Edited March 21, 2017

Thanks for the app but I would like an app at least gives 7-free day trial for the whole functioning..
The function I want this app to achieve- I want to set up discount only for amount purchased.
For example, 2.5% off orders equal or above $250.00
10% off orders equal or above $900.00
etc
the thing is, the higher discount doesn't automatically apply or override the lower discount.
Then this is no sense for me.
---------------------------------------
Updated second day
Derek Morin from support@tabarnapp.com helped me out.
To override the smaller discount simply "put the discount rules not from the biggest amount/discount at top to the smallest at the bottom".
Now it is perfect and the app fits my need.
Thank you again Derek!

West Star Wholesale
United States
About 1 month using the app
November 3, 2022

Basically the best support I've received, super helpful staff that fixed any issues that i couldnt resolve by myself.

Cosmética Bio
Canada
About 1 month using the app
April 29, 2022

Our company used this app to have multi level discounts based on dollar amount in cart - worked perfectly!

Vici Wellness
United States
About 1 month using the app
June 23, 2022

I've used this app to give customer segments different discounts and it works great. The customers are thrilled and it's been easy to use.

Crippen & Landru, Publishers
United States
About 1 month using the app
October 19, 2023

The app works really well, and the support team is amazing.

New Zealand Health Food Co.
New Zealand
29 days using the app
Staytuned replied October 23, 2023

Thanks so much for the kind words! Please reach out to us again any time you need our help.