Reviews (284)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

Edited November 26, 2021

[Updated Nov 2021]
Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018]
Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.

Sidekick
Canada
28 days using the app
Staytuned replied April 16, 2019

Thanks for the feedback. Sorry for the delay of response.
About the max limit on discount codes. (i.e. customer gets 50% off up to a max of $100), that's currently not possible, but we're working on it to launch that feature inside our Carter app, in early Summer 2019.

July 1, 2021

We originally used this app for a by X and get Y free but after installing it has many other excellent discounts and gift features to capitalise on. The support was the best feature of all, they responded very quickly and were more than helpful.

Tala Cooking
United Kingdom
28 days using the app
November 10, 2023

TOP

PUFF ARC
Switzerland
27 days using the app
Staytuned replied November 13, 2023

Glad to hear that you like our app! Thank you for making our day with your feedback.

If ever you need our assistance, you know where to reach us. Cheers!

Edited June 27, 2021

this app helps me to do discounts based of my business rules, please keep improving the app thanks for all

Partsology
United States
24 days using the app
August 18, 2016

Worked perfect after Derek at the support helped to install it. Big up to him. A must have if you are using discounts and want it to work automatically!

Belecoshop
Sweden
22 days using the app
December 12, 2021

I love the functionality but the interface is a little convoluted and takes a minute to figure out. After tinkering with the app, I was able to set up the discount I needed. Customer service was quick to respond to my questions. Would use it again.

La Femme Boheme
United States
21 days using the app
Edited August 25, 2016

Such a great idea for an app... easy to install... super support staff... definitely a must have!

Magazinemama
United States
20 days using the app
September 15, 2016

Great support. Got stuck, went to slack, within minutes they were there to help. I wish more companies did this. Great value added experience.

Canoutlet Com
United States
20 days using the app
August 19, 2020

This app does exactly what I was looking for. It automate my coupons using condition, so I can offer different Buy x get Y offer. This is the only app that can do this without being intrusive for the user. Customer support is also fast to answer and very helpful.

Sanibandz
France
19 days using the app
November 24, 2021

I haven't used this app since last BFCM but it worked great! Let's see if I remember how to get set up again! haha

Alexis + Bolt
United States
18 days using the app
Staytuned replied November 24, 2021

Don't hesitate to contact us if you have any question!