Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for managing complex discount scenarios, such as tiered discounts and promotions based on specific criteria. It's praised for features like applying discounts to high-priced items, managing flash sales, and offering bulk discounts. Integration with apps like Rebuy is a significant advantage. Merchants find it user-friendly and effective in boosting order values. Customer service is highly regarded for its responsiveness and personalized assistance, enhancing the shopping experience.
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App itself is good, however the pricing model is bad for anyone that is running a retail store, stores with high turnover and small profit margin will suffer great expenses from the percentage based success fees. It takes the total cost of the app easily above £80 per month for us. They need to remove or reduce the success fees.
Hi there Top Shop Premier Maltby and team,
Thank you for your honest review. We appreciate and understand your feedback about our pricing model. Please be assured that we will work on this as soon as we can.
We appreciate your patience and understanding while we work on this.
- ADU Management Team
The best support I have had with Ron.
He recorded videos with step by step on how to set up the discounts, so helpful.
Very happy with all the support.
Truly recommend the APP.
Hey there CosmeSelect and team!
Thank you so much for taking the time to leave a review and share the great experience you had with Ron! Your support is highly appreciated and helps us a lot.
If you need help with anything else, please don't hesitate to reach out to us!
"Perfect App for Managing Discounts!"
Discounty has made running my store's promotions so much easier! From flash sales with countdown timers to bulk discounts like "Buy 2, Get 10% Off," the features are seamless and easy to set up. The customization options for sales badges and widgets make my products stand out beautifully. I also love the cart discounts, which have significantly boosted my average order value. The auto-update feature is a lifesaver—it keeps everything synced without extra work. Plus, the support team is super responsive and helpful! Highly recommended.
Hey there One Spoiled Dog Treat Co. and team!
Thank you for such a detailed and glowing review! We're thrilled to hear how our app has streamlined your promotions and helped boost your average order value. It’s great to know you’re enjoying the customization options and seamless features.
If you ever need assistance or have ideas for new features, our support team is always here for you!
Good job!
Thank you for the 5-star review Lexington Sporting Club and team! We truly appreciate your support.
Excellent customer service. Easy to use app
Hi there ASI B2B and team!
We're glad to hear that our team was able to help you out! Thank you so much for taking the time to leave us a review, we truly appreciate your support.
If you need help with anything else, you know where to reach us!
This is the worst app we've ever used! Stay away! We ran a semi-annual sale last week, and 3 random issues happened and they never fix it for us. 1. Sometimes the app will give customer 100% discount, which means giving away our products for free. 2. Sometimes the app will give customers 70% discount instead of the 30% discount that we set up. 3. Sometimes the app will skip some orders and gave the customer 0% discount. Everything was just random. Stay away. This app is full of bugs and issues.
Thanks for taking the time to post that. It was painful for me to read, but it seems a fair assessment of your issues. I'm so sorry about your experience with us so far.
I realize it feels like we weren't doing anything to help with these technical problems, but I promise you this case has been at the top of our priority list for at least a week. If you're open to it, I would love to jump on a quick call with you to discuss. We still want to get this fixed for you!
Best,
Hannes Bez
Director of Customer Experience
Works fantastic!
Thank you for the wonderful feedback MSXII Sound and team! Your support is highly appreciated.
Amazing , Also The Support Staff Is Amazing
Hi Gods House team!
Thank you for your kind words! We're thrilled to hear you had a great experience with both the app and our support team.
If you need any help or have any other questions, please let us know and we'd be glad to assist!
We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you
Hi there LoveGoodFats-CA and team!
We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!
If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!
Support is responsive and goes above and beyond to make app customer friendly. Been using it for several years.