Reviews (286)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

June 24, 2024

Although it was difficult during the first setup, I found that this app offers unique features compared to others. RG from the customer support truly stands out, providing detailed explanations that simplify everything and make it much less complicated! I strongly urge you to try it out!

My Store
Netherlands
21 days using the app
Staytuned replied June 26, 2024

Hi team!

Thank you for sharing your experience with us! We're glad to hear that RG was able to help you out. We'll do our best to continue to provide you with outstanding support and service.

If you need anything else, you know where to reach us!

March 26, 2024

We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you

LoveGoodFats-CA
Canada
Over 4 years using the app
Staytuned replied April 1, 2024

Hi there LoveGoodFats-CA and team!

We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!

If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!

July 11, 2024

This app is so robust -We use it to hyper-customize discounts and gifts with purchase. The functionality is much greater than what Shopify offers out of the box, and the service is fast, friendly and helpful!

LoveSeen
United States
19 days using the app
Staytuned replied July 15, 2024

Hi there LoveSeen team!

It's great to hear that you had a wonderful experience with our app! Thank you so much for taking the time to leave feedback, we truly appreciate your support.

Please let us know if there's anything else we can help you with. Thank you for choosing ADU!

May 29, 2024

Just started using, but like what I see so far. Our use case was to allow sales reps to get a large discount up to a maximum savings of a certain number of dollars.

Tried this, and seems to solve our issue.

Thank you!

Aromatique
United States
2 months using the app
Staytuned replied June 3, 2024

Hey there Aromatique team!

Thank you for making our day with a wonderful review! We're glad that you liked our app.

If you need any help or have questions, please feel free to reach out to our team. We're always happy to help!

July 6, 2024

i really hope that this helps my sails

VT Supply.Store
United States
5 months using the app
Staytuned replied July 8, 2024

Hey there VT Supply.Store!

We're thrilled to have you on board! If you have any questions or need any help setting up the app, please feel free to reach out to us! We'll do our best to help increase your sales.

Thank you for choosing ADU!

June 28, 2024

This app is excellent and meets all our needs. RG from support is a great guy! He has done everything from setting up promotions to testing them all.

LopezTees
United States
17 days using the app
Staytuned replied July 1, 2024

Hi LopezTees and team!

Thank you so much for sharing your experience! We're glad that RG was able to help you out. He works hard to ensure that our merchants receive prompt and accurate support, we're very lucky to have him on our team!

If you need further assistance, you know where to reach us!

July 8, 2024

The app does exactly what is says it does, perfectly. The customer support is exceptional. I am not a tech person and their guidance was so simple and straightforward and made it very easy for me to achieve what I needed. Very good service!

Aleksander Revas
Romania
4 days using the app
Staytuned replied July 10, 2024

Hi there Aleksander Revas!

Thank you so much for the heartwarming review! Your feedback is very important to us and we're glad that we're able to help you out.

If you need further assistance, you know where to reach us!

January 8, 2024

Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!

Plumbing Overstock
United States
Over 3 years using the app
Staytuned replied January 10, 2024

Hi Plumbing Overstock and Team!

It's an honor to be able to help you out! Our team had a great time providing you with the assistance that you need.

Please feel free to reach out if you need help with anything else!

April 14, 2024

The app is great and super easy to use. I love that I can create custom discounts for my store.

realskincare.com
United States
Over 1 year using the app
Staytuned replied April 16, 2024

Hi there realskincare.com and team!

Thank you so much for your kind review! We appreciate the feedback and support, this helps us a lot.

We know you're having a great time using the app so if you have any questions or need any assistance, please let us know, we'd be glad to help!

March 21, 2024

work very well, and customer service in good

Tiendas Anthony's
Dominican Republic
7 months using the app
Staytuned replied March 25, 2024

Hey there Tiendas Anthony's and team!

We are thrilled to hear your feedback! Can you tell us more about your experience? Do you have any suggestions that we can improve to make our app better?

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - Automatic Discounts & Upsells