Reviews (292)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex discount scenarios, such as tiered discounts and cart-based promotions, which enhance customer satisfaction and increase average order values. Features like "Buy X, Get Y" and percentage discounts on high-priced items are particularly effective. The app's reliable performance and exceptional customer support, including personalized assistance and direct code adjustments, are also frequently praised.

October 11, 2021

Automatic Discounts & Gifts adds much needed capability to Shopify. The ability to deploy discounts driven by customer tags, the presence of particular items in the cart, and stacked discounts that provide a different percentage off depending on the product being sold. We had a small issue when implementing the app and the developer was very responsive and corrected the issue quickly. We would ...

TheBeautyCloud.com
United States
4 days using the app
June 16, 2017

I LOVE LOVE this app! I'd rather do this than other types of coupons and email. My customers will love it too! Thanks! :)

Quilts I Am
United States
3 days using the app
Edited May 29, 2023

seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.

Aria Vent Wholesale [CA]
Canada
3 days using the app
Staytuned replied May 29, 2023

Ron had an amazing time assisting you, and your feedback definitely made his day! Thank you for your kind review.

If there is anything else you might need assistance with, ...

August 14, 2016

A much expected feature! This app allowed us to set up automatic discounts easily, and improve the customer purchase experience. Let's not forget the top-notch support provided by Derek!

Owlkids Dev Chinese
Hong Kong SAR
3 days using the app
May 25, 2017

They must delete low reviews. So complicated and convoluted to use. NO CUSTOMER SERVICE. I use other apps on Shopify and have expected a certain level of customer service. They have this stupid Slack forum where they leave your questions unanswered. The tutorials are lacking. I don't have time to watch a 20 minute video. Would prefer to have the steps written out. I hate this, it's worthless, and ...

Dr Thrower Skin Hair Care Online Store
United States
About 1 month using the app
Staytuned replied April 16, 2019

Thanks for the review. You are right, this Slack channel wasn't a good idea, we closed it. I believe we did improve customer support, as the team grew last few years. We have ...

Edited March 21, 2017

Thanks for the app but I would like an app at least gives 7-free day trial for the whole functioning..
The function I want this app to achieve- I want to set up discount only for amount purchased.
For example, 2.5% off orders equal or above $250.00
10% off orders equal or above $900.00
etc
the thing is, the higher discount doesn't automatically apply or override the lower discount.
Then this is ...

West Star Wholesale
United States
3 days using the app
September 19, 2021

Excellent app. $20 000 convention in 5 weeks but it must appear next to a product. Showing at checkout is not enough.

Cable5
South Africa
About 1 month using the app
Staytuned replied September 20, 2021

Thanks for your feedback. The savings can be displayed in a Congrats popup and/or in the cart, before checkout. Thanks to Online Store 2.0 and Shopify's new theme engine, we' ...

September 15, 2016

Great support. Got stuck, went to slack, within minutes they were there to help. I wish more companies did this. Great value added experience.

Canoutlet Com
United States
2 days using the app
Edited March 20, 2017

This is a good app for basic discounts that you want automatically added to a cart. I use it to add a discount for all orders over a certain amount, a little sweetener when people reach checkout to see a discount applied.

Bespoke Baby
Australia
About 1 month using the app
August 1, 2020

Outstanding customer service! They were able to customize some things for us and always responded quickly and clearly.
I highly recommend for those who are looking for the best discount app and gifts.

elanunderwear.com
Romania
2 days using the app