Reviews (287)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

June 23, 2022

I've used this app to give customer segments different discounts and it works great. The customers are thrilled and it's been easy to use.

Crippen & Landru, Publishers
United States
About 1 month using the app
July 25, 2022

This app comes with great customer service. Appreciate that the app works with multiple currencies. Looking forward to the progress bar rolling out in August.

Danica Studio
Canada
Over 1 year using the app
October 19, 2023

The app works really well, and the support team is amazing.

New Zealand Health Food Co.
New Zealand
29 days using the app
Staytuned replied October 23, 2023

Thanks so much for the kind words! Please reach out to us again any time you need our help.

Edited November 26, 2021

[Updated Nov 2021]
Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018]
Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.

Sidekick
Canada
28 days using the app
Staytuned replied April 16, 2019

Thanks for the feedback. Sorry for the delay of response.
About the max limit on discount codes. (i.e. customer gets 50% off up to a max of $100), that's currently not possible, but we're working on it to launch that feature inside our Carter app, in early Summer 2019.

July 1, 2021

We originally used this app for a by X and get Y free but after installing it has many other excellent discounts and gift features to capitalise on. The support was the best feature of all, they responded very quickly and were more than helpful.

Tala Cooking
United Kingdom
28 days using the app
November 10, 2023

TOP

PUFF ARC
Switzerland
27 days using the app
Staytuned replied November 13, 2023

Glad to hear that you like our app! Thank you for making our day with your feedback.

If ever you need our assistance, you know where to reach us. Cheers!

November 5, 2021

I used it to create promotion with gift. It will be nice to have bulk setting since we have 1000s products needed to create gift for our loyal customers.

Test Lord and Taylor
United States
About 1 year using the app
Staytuned replied November 5, 2021

Thanks for the feedback, we will add the idea for a future release.

February 18, 2017

I dont know what you have done with this app. It no longer works in my store an the dashboard is terrible. If it aint broke dont fix it.

Divas Closet 2
United Kingdom
11 months using the app
Staytuned replied April 16, 2019

Thanks for the review. When an app pushes an update, Shopify requires the merchant to approve and to click on "Upgrade". That's probably why it wasn't working for you anymore. We did change the dashboard to be able to add new features to the app.

Edited December 15, 2017

Update - The app developer managed to get it to work, it took a few days but it was sorted in the end. A few important changes. Any pop ups should be able to be set to appear on the product and or cart and it would be great for it to offer a strikethrough of the RRP and apply the discount price

Update - Paid $50 to unlock the discount in cart message which 2 days later I still can't get to work and the automatic discounts link dosn't actually show the 'sale' price until you get to the checkout (by which time most users have abandoned)

Very good app for automatically applying discounts either individually or multiples (tiered discounts) the only downside and why i gave it 4 instead of 5 stars is...

It would be ideal if the user was encouraged to spend more when using multiple discounts. E.G Spend another £30 to unlock a greater saving

Kustom Kit Gym Equipment
United Kingdom
About 1 year using the app
August 18, 2016

Worked perfect after Derek at the support helped to install it. Big up to him. A must have if you are using discounts and want it to work automatically!

Belecoshop
Sweden
22 days using the app