Reviews (287)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

December 14, 2021

great app! solved our need to offer multiple automatic discounts at once. easy to use and working great for us so far.

KENT | super natural basics
United States
15 days using the app
April 12, 2023

The app works and looks pretty good but the pricing model makes no sense. 2.9% of my sales for the app like this is outrageous. 0.6% is a lot, but acceptable I guess??? 0,6% on top of $45 every month is ridiculous. This is not a type of promotion I am running all the time in my shop. I am not willing to pay a pretty high flat fee of $45 for the app I am going to use only from time to time. You want to charge your client 45 dollars no matter what. You don't care if I use the app or not. Then, you expect me to split my profit with you on top of it, when I actually make a promotion and generate sales with the app (I already paid for). Now you care if I made sales with it. I finished the promotion on my store and I would like to disable the app for now, but I can't. Should I just run the promotion all the time? Should I pay you $45 for nothing? Should I pay you $45 for 10 days of using the app and then give you part of my profit too, uninstall the app and then install it again and configure everything from the start again???? I just can't wrap my head around this whole concept. How people agree to this is beyond me. I wish I could work with you, but it just doesn't make sense.

Słodki Bufet
Poland
15 days using the app
Staytuned replied April 12, 2023

Thank you for this review! We totally understand the frustration here and have reached out to you through e-mail to discuss alternative options.

Just so you know for the future, when you're not running any sales, you have the option to switch to our free plan, allowing you to test the waters without incurring the $49/month base fee. The best part is, you don't even need to uninstall the app. However, in the event that you do uninstall it, rest assured that all your promotions and settings will be saved. Once you reinstall the app, you'll find everything just as you left it, eliminating any worries about losing your progress or starting over.

We hope this can be a workable solution for you, and look forward to discussing over email!

February 8, 2023

Super easy and intuitive to use, but this tech dummy couldn't quite figure out how to do a tiered discount for the first time, so RG from support jumped straight in to help! He not only set up the tiers to exactly my specification, he created a video showing me step by step what he did for next time, AND took the time to test all three tiers and the exclusion on the video as well! Above and beyond on the service side of things and I'm sure the app itself will be a game changer for us going forward. Thanks again RG, you're a legend!

Popping Candy
Australia
14 days using the app
Staytuned replied February 9, 2023

The legend of RG is known far and wide throughout these lands! We're really happy to hear his help got you set up and running the right way. We'll check in with you again in a couple months to see just how much of a game changer ADG has been with you, but in the meantime, please touch base at any time if you need any more help or just want to see more RG videos!

February 3, 2017

This has helped us in many ways. The biggest is on our wholesale store where we use this to lock down access to all products unless a customer is tagged with "dealer" or "approved". If they are, then when they log-in, they see everything and can order easily.

This is a simple and highly useful app. We are very grateful for it.

Colby Valve
United States
14 days using the app
July 11, 2023

Amazing app with amazing team, they are available anytime you want. they have different styles and colors to chose from.

PrimeTouch
United States
12 days using the app
Staytuned replied July 13, 2023

Thanks for the honest review Argin! We're very happy that our team was able to provide you with the assistance that you need.

If anything else comes up, please let us know, our team will be glad to help you out!

August 22, 2022

App is working great, especially after communicating with developer about shopify updates needed to make app work properly. Great communication and help by developer, highly recommend

Yemaya Organic
United States
12 days using the app
March 5, 2021

This app is amazing. The most detailed discounting app on shopify and support are so helpful. Allows us to manage complicated discounting on our store. Highly recommend.

discounthealthstore-ie
Ireland
10 days using the app
November 27, 2017

I don't understand what this app does that the default Shopify discounts app doesn't already do?

I can get a shareable link with the discount applied already

I'm willing to change my rating if presented compelling evidence

Woodies
United States
9 days using the app
Staytuned replied April 16, 2019

Thanks for the review. This discount links feature is indeed really similar to Shopify's shareable discount links. And that's why this part of the app is free. The main difference is the discount rules (applying discounts automatically, based on what's in the cart) as well as the add-on features like a way to display the discount & savings in the cart, to show a Congrats popup when a rule is met and a discount is applied, the prefilled carts with a discount attached to them and so on.

April 26, 2022

Exactly what I needed. So far, it's working perfectly, with no bugs at all. Developers were very helpful and quick to answer emails.

MPOWERD Inc.
United States
8 days using the app
January 27, 2019

I had to uninstall the app because it didnt work on my shop, i tried to contact support but there was not response for days and when they finally got back to me they mentioned we are looking into it.
I uninstalled the app and asked for the refund, they mentioned they will refund asap that was four weeks ago, i am fighting charge back on paypal.
very unprofessional and no timely response for the customer. this app makes changes to your core shopify theme, be careful if you buy this app. they make you pay for every little functionality. CEO Darek keeps promising to resolve but there is no response from him.

Aleya Collections
United States
8 days using the app
Staytuned replied April 16, 2019

Hi, thanks for the feedback. The refund have been sent.
We did look into it, for many hours, if not days. The reason it didn't work for your case was the number or scripts/apps and custom code inside your theme. That's why we asked to make some changes in your theme, to try to solve the conflicts.

Sorry again that it didn't work out.