Reviews (283)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

May 1, 2023

Extremely helpful customer service.

The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need

RMU
United States
Almost 3 years using the app
Staytuned replied May 2, 2023

Thanks for this honest review!

Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list.

Please feel free to touch base if there's anything else you may need help with!

November 28, 2016

Everything here worked as advertised. It was easy to set up and simple to use. This is a great app for applying automatic discounts based on set rules at the end of checkout. It can be advantageous at times to bypass customer entry of the coupon code. After you set the rules for the discount it only takes a few minutes before it's active on the store. Nice app, thanks!

Summa Staging
United States
Over 2 years using the app
October 19, 2016

Excellent App. Just what I needed! We have some very specific rules that are a pain to handle manually and Automatic Discount takes care of them seamlessly. Thanks! And their support is top-notch. Good sense of humor, too!

The Glass Underground Online Store
United States
Over 2 years using the app
November 8, 2016

Amazing, works right away and simple. Love simple.

Asi Chemical
United States
Over 2 years using the app
September 17, 2020

Very useful and easy to use. The set up with priority discount according to the product purchased comes very handy. Love it!
mujerantigua.com

Antigua
Mexico
Over 2 years using the app
August 5, 2022

This app solved a complex issue we've been struggling with for years. I had a specific question and Derek offered a solution and helped promptly and kindly.

Parsley Health
United States
Over 2 years using the app
Edited May 5, 2019

fixed my issue right away. thank you so much for the great customer service. strongly recommend app.

yeehawcowboy
United States
Over 2 years using the app
Staytuned replied April 25, 2019

UPDATE on 05/01/2019: the issue has been resolved.

ORIGINAL REPLY:
Hi, thanks for the feedback. Like we explained yesterday, the issue is with the Carter app that sometimes fails in your store to get its coupon field pre-filled with the Automatic Discount from our Automatic Discount app. That's something we're working on as we speak to push a fix.

June 22, 2021

Easy to use, works as intended with plenty of flexible options. Excellent developer support with configuration.

Campaign Coins
Australia
Over 2 years using the app
November 17, 2020

I have been using shopify for over 5 years and Automatic discount is one of the best apps I have ever used with shopify. Derek is super helpful and super quick to respond. Highly recommend this app to anyone considering it.

The Bow Tie Club
United States
Over 2 years using the app
October 31, 2016

This app is great. It is annoying to only see the discount at checkout, but this is probably Shopify's limitation.

One little suggestion to the developers is to include a banner stating the discount on all pages the visitor surf until going to checkout page. All the while for every items added to their cart, the banner shows the discounted price or savings or discounted total.

Siegsieg
Haiti
Over 2 years using the app