Reviews (195)

Overall rating
4.5
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex discount scenarios, such as tiered discounts and "Buy X, Get Y" promotions. It effectively boosts average order values with features like flash sales and bulk discounts. The app also offers customization options, sales badges, and widgets to enhance product visibility. Customer support is praised for its responsiveness and helpfulness, often providing video tutorials or hands-on assistance.

January 21, 2025

Excellent customer service. Easy to use app

ASI B2B
United States
8 months using the app
Staytuned replied January 23, 2025

Hi there ASI B2B and team!

We're glad to hear that our team was able to help you out! Thank you so much for taking the time to leave us a review, we truly appreciate your support.

If you need help with anything else, you know where to reach us!

December 26, 2024

So far this app has been the only one that was able to help me with my needs that I wanted to do for my promotion campaign.

I wanted to do that if someone would order a certain amount of items, they would enter a certain percentage tier for their discount. But, to unlock this the minimum order value had to be €50.

Most apps could do one or the other but not both.

But this app could, and when I ran into issues I contact the support team and what a service!

They implemented the code on the website for me, and for our other store as well.

And made sure that everything was working and that I was satisfied, I really did not expect this but I am looking forward to the results of the sale :)

The "success fee" was not something I was keen on, but it is free to use and based on your needs you can change that.

But seeing that this was the only app that could help me, I honestly don't mind anymore :)

Aboe Safiya
Netherlands
About 2 hours using the app
Staytuned replied December 30, 2024

Hi Aboe Safiya and team!

Thank you for sharing your detailed experience! It’s wonderful to hear that the app met your unique campaign requirements and that our support team went above and beyond to ensure everything worked perfectly across your stores.

Your trust in us, especially given your initial hesitation about the success fee, means a lot. We’re excited to see the results of your sale and are here to assist you whenever you need. Best of luck with your promotion!

December 21, 2024

Protein Nation
India
26 minutes using the app
Staytuned replied December 26, 2024

Hi there Protein Nation and team!

Thank you for your feedback! We’d love to know how we can make your experience even better. If you have any suggestions or need assistance, please don’t hesitate to reach out. We’re here to help!

We look forward to hearing from you soon!

December 13, 2024

"Perfect App for Managing Discounts!"
Discounty has made running my store's promotions so much easier! From flash sales with countdown timers to bulk discounts like "Buy 2, Get 10% Off," the features are seamless and easy to set up. The customization options for sales badges and widgets make my products stand out beautifully. I also love the cart discounts, which have significantly boosted my average order value. The auto-update feature is a lifesaver—it keeps everything synced without extra work. Plus, the support team is super responsive and helpful! Highly recommended.

One Spoiled Dog Treat Co.
United States
6 minutes using the app
Staytuned replied December 16, 2024

Hey there One Spoiled Dog Treat Co. and team!

Thank you for such a detailed and glowing review! We're thrilled to hear how our app has streamlined your promotions and helped boost your average order value. It’s great to know you’re enjoying the customization options and seamless features.

If you ever need assistance or have ideas for new features, our support team is always here for you!

December 2, 2024

Amazing , Also The Support Staff Is Amazing

Gods House
India
1 day using the app
Staytuned replied December 4, 2024

Hi Gods House team!

Thank you for your kind words! We're thrilled to hear you had a great experience with both the app and our support team.

If you need any help or have any other questions, please let us know and we'd be glad to assist!

November 18, 2024

Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.

Kelly Hopter Art Shop
Canada
Almost 4 years using the app
Staytuned replied November 19, 2024

Hey there Kelly Hopter Art Shop and team!

Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us!

If you ever need assistance again, please don’t hesitate to reach out.

November 5, 2024

good

Bella Italia store
Austria
About 2 hours using the app
Staytuned replied November 7, 2024

Hey there Bella Italia store and team!

Thank you for taking the time to share feedback. Can you tell us more about your experience? Is there anything specific that we can improve to make our app better?

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - ADU: Automatic Discounts

September 24, 2024

App itself is good, however the pricing model is bad for anyone that is running a retail store, stores with high turnover and small profit margin will suffer great expenses from the percentage based success fees. It takes the total cost of the app easily above £80 per month for us. They need to remove or reduce the success fees.

Top Shop Premier Maltby
United Kingdom
3 days using the app
Staytuned replied September 27, 2024

Hi there Top Shop Premier Maltby and team,

Thank you for your honest review. We appreciate and understand your feedback about our pricing model. Please be assured that we will work on this as soon as we can.

We appreciate your patience and understanding while we work on this.

- ADU Management Team

September 6, 2024

Works fantastic!

MSXII Sound
United States
6 months using the app
Staytuned replied September 9, 2024

Thank you for the wonderful feedback MSXII Sound and team! Your support is highly appreciated.

August 24, 2024

Renso Foods
Canada
20 minutes using the app
Staytuned replied August 26, 2024

Hi Renso Foods and team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything in specific that you think needs to be improved in order for us to provide you with a better experience?

We hope to hear from you soon!