Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

October 17, 2024

Acabo de empezar con aftership pero me han resuelto una duda muy rapido.

Aloha
Spain
3 months using the app
AfterShip replied October 19, 2024

Thank you so much for sharing your valuable feedback!

We're glad to hear that your question was resolved quickly.

We are open to suggestions if you have any. It is always ...

September 23, 2024

I wish some features like the spin to win option were available on the free plans but other than that I love that their customer service is quick to respond. They have great features for newbies like myself.

Totally Bri LLC
United States
12 months using the app
AfterShip replied September 24, 2024

Thank you so much for sharing your valuable feedback!

We're thrilled to hear that you love our features and found our customer service responsive.

We appreciate your ...

August 26, 2024

The support team (Karan) was helpful in resolving the issue quickly and educating on the available features of the app.

Sol De Campo
United States
7 months using the app
AfterShip replied August 27, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience with Karan. We are open to suggestions if you ...

August 26, 2024

Just started using this app

TheEssentialRoom
United Kingdom
About 1 month using the app
AfterShip replied August 27, 2024

Thank you for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their ...

July 8, 2024

We SVB Ventures, Thanks a ton to Mr Jai for supporting us on the issue on Automiely email marketing.

Thanks again

SVB Ventures
India
About 3 years using the app
AfterShip replied July 9, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Jai has provided an amazing support.

Your feedback is immensely valuable ...

June 24, 2024

I'm still new to the app, the chat person was very helpful

Teamoteaco
United States
Over 2 years using the app
AfterShip replied June 26, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always ...

September 16, 2021

The popup tool and newsletter tool works great. Customer service is superb. Basically i am satisfied

ITRACKANDFIELD
United States
About 4 years using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice ...

April 25, 2020

Seems like a great app, I just wish I had more options for editing, and be able to import a contact list

Belluxe Official
United States
About 4 years using the app
AfterShip replied April 28, 2020

Hello,
Thank you for the suggestion. We have conveyed the same to the Implementation team.
Thanks
Team Automizely

February 21, 2021

just started using the app. so far it seems pretty easy to navigate and the customer support is fast and efficient.

Le Beau Monde Boutique
Canada
Almost 4 years using the app
Edited July 10, 2020

So far this app is working great for my business. It's very user friendly and easy to change things around so that it fits with my store. The only thing that I feel is missing or that I haven't been able to see is who the abandoned cart emails were sent to..just a little thing that I would like to see so I can know who I am reaching.

Simplicity Beauté
United States
Almost 4 years using the app
AfterShip replied July 13, 2020

Thank you for your feedback. The suggestion has been conveyed to the Product team for implementation.