Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive email automation, segmentation, A/B testing, and SMS marketing features. They praise its user-friendly interface, customizable templates, and detailed reports. Its seamless Shopify integration and ability to boost sales are also highlighted. The 24/7 customer service is commended for its responsiveness, with representatives like Jai, Sahnoor, Pooja, and Karan receiving special mentions. It's recommended for small businesses and beginners due to its mostly free, impressive features.

March 5, 2024

Customer service was top tier. Answered all my questions and walked me through each step needed to solve my issue.

Charming Belluxe Boutique
United States
Over 3 years using the app
AfterShip & Automizely replied March 6, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 20, 2024

Its really an amazing app.Also the customer support is also very helpful .

ARTSTORY
India
Over 2 years using the app
AfterShip & Automizely replied March 21, 2024

Thank you so much for taking the time to share your valuable feedback.

We're thrilled to hear that you find our app amazing and that you've had a positive experience with our customer support. Your feedback is immensely valuable to us, and we truly appreciate your kind words.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 26, 2024

Great support! however their pricing is a bit overpriced. Overall Great app!

Beautika
Kuwait
3 months using the app
AfterShip & Automizely replied March 27, 2024

Thank you for the feedback! I'm glad you found the app helpful. I understand your concern about the pricing. The developers determine the app's pricing, and they consider various factors. However, I will pass along your feedback to the development team for their consideration.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

January 20, 2024

As of now I have just started using it. But it seems to have lot of features and may by handy

Pristine Electronics
India
3 months using the app
AfterShip & Automizely replied January 22, 2024

Thanks for your valuable feedback. We are glad that you found our app useful and handy.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Aftership

January 21, 2024

Really appreciate the help assistant who is so quick and solved my problem within a minute.

FloraGloam
India
About 2 months using the app
AfterShip & Automizely replied January 22, 2024

Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that our assistant was able to quickly and efficiently solve your problem within a minute.

Your feedback is immensely valuable to us, and we truly appreciate your kind words.It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 19, 2024

It was quick and easy

The Boy Bella
United States
5 months using the app
AfterShip & Automizely replied February 20, 2024

Thank you so much for taking the time to share your valuable feedback. We're thrilled to hear that your experience was quick and easy.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 2, 2024

Assistance via chat was easy and straight forward and very helpful!

Jmara’s Closet
Australia
Over 2 years using the app
AfterShip & Automizely replied January 3, 2024

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 6, 2024

The app is a little convoluted but the help service is very good.

Everrose
Australia
6 days using the app
AfterShip & Automizely replied February 7, 2024

Thank you for your valuable feedback; we are glad to hear that you appreciated our customer service.

We have noted your observation regarding finding our app a little convoluted. It is always beneficial for us to comprehend your requirements better so that we can align our efforts to meet your expectations and provide a more engaging experience. Should you encounter any issues or have suggestions for improvement, we encourage you to share them with us.

Should you require assistance with the app, please do not hesitate to contact us via the live chat option available on your account or email us at support@automizely.com.

We are committed to making your experience with us worthy of a 5-star rating and will strive to address any concerns or suggestions you may have.

Regards,
Team Automizely

March 8, 2024

great app

DriveVue™
United States
About 2 months using the app
AfterShip & Automizely replied March 9, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 18, 2023

It has a slight learning curve for those who have not used online marketing and email in this way before. I am growing more confident with the features as time goes on.

Vera Wilson Shops
United States
4 months using the app
AfterShip & Automizely replied November 20, 2023

Thanks for your valuable feedback. We are glad that you found our app useful and easy.

Great to hear that you’re growing more confident with the features over time! Learning a new approach to online marketing and email can indeed have a slight curve, but your progress is fantastic.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely