Reviews (6,291)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.

May 6, 2024

This App is one of the best I use for my shop! I can only reccomend. Support is the best ever, quick and helpful and everyone is always very kind

Moody Fashion
Switzerland
About 3 years using the app
April 18, 2024

Had used the free (trail) version first, liked the results so purchased the monthly essential plan, their customer service are also very prompt. May purchase the annual plan later if the store sees good results.

Là Roy India
India
Over 2 years using the app
May 24, 2024

I got my branding removed for free due to a promotion on the app, karen helped me and she was amazing! Also Garvita stayed with me for a long time on google meets, even though I was having issues with my computer, all for a tiny issue (email verification). Great service, great app, great customer support team. Thank you so much!!

Doll & Dollhouse
United States
10 months using the app
May 3, 2024

I think it's the perfect marketing system!
I can't say much about it yet because I've just started using it, but my first impression is very positive.I'm sure it will work well!

Zoter Shop
Germany
6 months using the app
May 17, 2024

Hi! Karan was very helpful helped me with upload payment method. Thank s again!

La Terrán
United States
Over 2 years using the app
April 17, 2024

excellent customer support over and above. Always ready to help even with google meets to help with walking me throught the process. The product is more than was expected and the support is friendly and accessible.

MAISHA
United States
8 months using the app
March 13, 2024

So many different tools under one app. Customer Service was very helpful when contacted

WoofStar Shop
United Kingdom
Over 2 years using the app
April 11, 2024

Very good service, fast communication. Thank you for the help Shaim from Aftership. Your service is the best. Thank you!

Hello Seoul
United Kingdom
Over 3 years using the app
Edited March 27, 2024

I just added the app and have not had a chance to actually use it. But once I get it all set up I will update my review

Stacey Allens
United States
About 1 year using the app
AfterShip & Automizely replied March 20, 2024

Thank you for taking the time to provide us with your feedback regarding your experience with our app.

We appreciate your honesty and look forward to hearing more about your experience once you’ve had the chance to fully explore it.

We understand that your review may change as you become more familiar with the app’s features and functionalities. We’re here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate about our application.

If you encounter any difficulties during the setup process or have any questions as you begin using the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 13, 2024

Smooth service and efficient customer support even for free plans!

Sunny Stoic Studio
Philippines
Over 2 years using the app