Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited December 14, 2021

Really great app, love it and the especially the customer service, thanks for the patience and help.

QOMOTOP
Hong Kong SAR
About 1 year using the app
October 6, 2021

Just downloaded the app to test it out. It's mostly intuitive to use but one complaint is that there isn't much customisation to do e.g. font style, sizing, etc. But if you need something really easy to use this is a great app.

Aurea Jewel
Hong Kong SAR
About 1 year using the app
AfterShip replied October 6, 2021

Thanks for your valuable feedback about the customization option. I am sorry for the inconvenience this has caused you.

We are also pleased to know that you found the app intuitive to use, We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Automizely

February 16, 2021

going pretty good so far just switched over as of today. I ran into an issue and customer service was helpful. Thanks! would give five stars but technical issue will be resolved in about 3-4 hours.

Sista Girl Hair Products
United States
About 1 year using the app
AfterShip replied February 16, 2021

Hello,

The issue has been resolved.
Please try to create the CNAME entries again and you can verify the sender email.

In case if you face any issue or have any queries for us, feel free to use the chat option which is available 24*7.

Regards,
Mukul Saxena

November 1, 2021

Easy to create landing pages on this app. I wish we could customize them more though because the customizations are similar to how to customize the shopify pages.

My Versatile Closet
United States
About 1 year using the app
AfterShip replied November 2, 2021

Thanks for your valuable feedback. I am glad to know that it's easy to create landing pages on the app and you would prefer to customize them more.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

October 9, 2021

customer support is really good. The app is easy to use and definitely helps with increasing the beauty of your store

otk exclusive
United States
About 1 year using the app
AfterShip replied October 12, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

February 22, 2021

I was looking for an app to help delivery pop ups for email capture and abandon carts and the reviews on this app were decent. I am looking forward to using it and can give a better review once I do. I appreciate the fact its free to use especially as I look to grow my business.

Buddy Luv Apparel
United States
About 1 year using the app
November 23, 2021

great help resolved my issue quick and easy. very happy with the service made my experience pleasant.

AkayBoutique
Australia
About 1 year using the app
AfterShip replied November 23, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

November 25, 2019

So far so good, it seems to do what it says on the tin. I only downloaded the app today but it was easy to install and use.

ancoofficial
United Kingdom
About 1 year using the app
December 13, 2019

I just installed this app. I am yet to use it. Will leave a second review after testing out the functionality of the app

Newzorra
United States
About 1 year using the app
September 17, 2020

Design are cool.
I had a problem and the support was very reactive.
Still have to test all the features , but for the moment everything is ok

Oh Neny
France
About 1 year using the app
AfterShip replied September 18, 2020

Glad to know you had good experience with the app/support. Please let us know how can we earn a 5-star rating here.