Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

June 29, 2021

I've just installed and I'm trying my first pop up. hopefully it will lead to sales. support is very good and fast 24h.

Phoenix Online Shop
United States
Over 1 year using the app
May 4, 2022

pretty good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

sporlikeswimwear
China
Over 1 year using the app
Edited August 5, 2023

2/25/22-I needed help with my pop-ups & I received prompt service! Automizely has great customer service! :)

8/5/23- I needed help today & Prabha was able to quickly get the job done! Thanks again!!

Remade by the King
United States
Over 1 year using the app
Edited April 9, 2020

A suite of apps all in a user-friendly dashboard. I was attracted to the suite because the pop-up installation seems a lot easier to implement compared to the one I am using right now.

It will be good to have options that allow customers to enter other details such as country and types of updates they want to receive to assure customers they will not be spammed.

Ideal if we can also include a consumer privacy protection disclaimer and Captcha bot prevention filter

72 Smalldive
Singapore
Over 1 year using the app
Edited May 25, 2021

App is very easy to use. I was able to customize popups to my website and add my logo with no issues. They have lots of great features and templates that are helpful. Customer service was helpful when I wanted to remove their branding.

Solacemadesimple
United States
Over 1 year using the app
July 1, 2021

Speedy customer service, am liking the features so far, plus it's easy to set up email marketing campaigns!

Woofloof
Singapore
Over 1 year using the app
July 14, 2021

Ravi was very helpful and solved my problem. I love this app and it helps to increase sales. Must Have

valisbeauty
Germany
Over 1 year using the app
November 9, 2022

Very good service by Rehan! Once I started the chat, he was very prompt in responding to my query!!!

MADEMEBUY AUSTRALIA
Australia
Over 1 year using the app
July 9, 2021

Great app for shops just getting started! The coupon templates are awesome. The newsletter lacks some flexibility in content formatting ie you can bold some text or change font colors for certain sections however it gets the job done! Additionally, your customers may experience pop-up burnout if they visit your site often as it doesn't seem to recognize return visitors and pops up every time they log in... However - it's great value considering it's "free"!

CAVU Fabrics
United States
Over 1 year using the app
September 6, 2021

I've just started using the free version of Automizely and am finding it super user friendly! It can handle the different types of campaigns I want, emails are easy to customise and the customer service is top notch. Highly recommend.

Bill and Mae
New Zealand
Over 1 year using the app