Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

April 28, 2023

I wanted to remove the Aftership branding and I received Immediate and prompt assistance. I have always had a very good experience with Aftership

Casa Kriti
India
Over 1 year using the app
March 16, 2022

I loved how quick they took to reach out to me via chat box and they helped solve my questions quickly.

Lane & Parker
United States
Over 1 year using the app
October 19, 2021

Nice app, it looks great! I didn't started yet, but I will try and see what will happen. Supports are in time.

Mr.Caporal
France
Over 1 year using the app
May 6, 2021

Super easy and great customer service. App is intuative to use and is essential to my shop. Setting up the welcome and Abandont cart emails was seamless.

Clubs de Vacances
United Kingdom
Over 1 year using the app
June 19, 2021

Great app with a lot of features and great customer service . They always respond in time. Very satisfied.

Sweetness And Honey
United States
Over 1 year using the app
August 26, 2021

Helpful customer service! Seems to do what I need it for - email capture when first visiting the site.

Marika Gems
United States
Over 1 year using the app
June 7, 2021

Its better than others i have used, can do pop-ups and email campaigns which is a very pleasant feature in the app.

Headabove
United States
Over 1 year using the app
October 31, 2019

Perfect...
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LOUISFATY
Kuwait
Over 1 year using the app
March 7, 2021

Seems to be really nice and user friendly app. Very useful so far and will help my business with marketing and sales!

Shop Lola Lou
United States
Over 1 year using the app
September 21, 2021

I just added this app in my store and so far, I am really loving it! It is so easy to use and not as complicated as Klaviyo. It is user-friendly and simple to use. Sometimes all you need is simplicity to get the job done. Another thing I like about this is that I can add all my other stores in this app with just one login. I can toggle between my stores which is really amazing! They also have other apps which can be very useful to my stores later on. I like the fact that everything is under one roof. The best part is, they offer free plan for stores that still don't have many subscribers or customers. So you don't pay the app unless you reach more customers. So when you have more customers, it means that your store is earning, and it's fair enough to pay a subscription for the app. On top of this, the customer support is very quick in responding and assisting me in setting up. Thanks to Srishtik.

VS Power Fitness
Australia
Over 1 year using the app