Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

March 3, 2020

Ótimo aplicativo! Simples de utilizar. Só poderia acrescentar idiomas (Brasil) pra ser mais automático. Outra sugestão é permitir que envie para todos os tipos de email. Alguns emails não recebem por serem comerciais. Um último ponto é colocar mais de uma mensagem automatizada.

VenkaShop
Brazil
11 months using the app
AfterShip replied March 5, 2020

Hello,
Thank you for your feedback. We are working on getting the desired feature and is expected to get implemented by April. Please let us know if you need any other features to be implemented and we will be more than happy to take this into consideration.
Thanks
Team AfterShip

December 17, 2022

chat help is great, i just started trying out the app so i will review it after a few days when i get a better feel of things

Udda Budda
United States
11 months using the app
AfterShip replied December 19, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

Edited June 1, 2020

Pretty easy to use, nice platform for newsletter, email marketing
Only one thing is I don't have option to hide their brand on any email sent, or pop up, their address even on the email to customer.
Newsletter subscribers will have to add to the store manually by owner, because it doesn't integrate with shopify customer's list.
Overall the experience is good so far.

Trendnity
United States
11 months using the app
January 15, 2022

It really helps to set up email campaigns and it makes it way easier to do. Would recommend for anyone wanting to expand and customize on shopify's current email marketing.

senseincense
United States
11 months using the app
AfterShip replied January 17, 2022

I am glad to know that you are happy with the app and would recommend it to anyone wanting to expand and customize Shopify's current email marketing.

Your feedback about the email marketing feature has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

August 25, 2023

Amazing and seamless to use. Great assistance from the support team. I would highly recommend the app to any new business

Neotsentle
South Africa
11 months using the app
AfterShip replied August 27, 2023

Thanks for your valuable feedback. We are glad that you found our app useful and easy.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

April 6, 2020

Bonne application, le seul truc qui manque ou alors je n’ai pas su faire ... c’est de pouvoir envoyer un mail précis a seulement quelques clients et pas à tout les clients ...

Verzus
France
11 months using the app
June 1, 2021

Really good for incentivising first time customers. I have been using it since I started my shopify account!

Baebeeboo
Singapore
10 months using the app
AfterShip replied June 1, 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Neelima Aggarwal
Team Automizely

October 22, 2020

Just started using this App. Very nice! Easy to use and looks great on my website. Customer support is fantastic!

Bloomingdeal$ Furniture Store
United States
10 months using the app
AfterShip replied October 22, 2020

Thanks for your kind words! Feel free to reach out if we can do something to make your experience a 5-star with our app.

Best,
Shahbaz

February 23, 2021

Doesn't have all the features but has Fast Customer Service by live chat 24/7 which is very useful! Get's the job done.

Effervesce.ItsJustBubbles
United States
10 months using the app
AfterShip replied February 23, 2021

Hello,

Thank you for sharing the feedback.

You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are available 24 X 7.

Kind regards,
Sumit

December 8, 2019

GOOD job by doing the things you doing guys. Very proud of you all. Mayor important to leave review.

DOGKING™
Netherlands
10 months using the app