Reviews (6,390)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

May 7, 2024

Jai Kumar was super helpful and friendly! I switched over from Klaviyo and their customer service is really limited so it was nice to be able to speak with someone right away.

Jean & June
United States
About 22 hours using the app
March 11, 2024

Walked through set up - easy to follow

BSC Designs
United States
8 months using the app
April 15, 2024

One of the best app in Shopify.

Arabic Name Jewellery
Australia
7 months using the app
July 3, 2024

I love this team, they are the best and the app is indescribable amazing.

LovelyRLovely
United Kingdom
4 months using the app
June 30, 2024

Fast and Effective service.

Aurorra
India
2 months using the app
February 29, 2024

Application intuitif et facile à installer.
Correspond à ce que je recherchais.
Je recommande

Hayya Empire
France
Almost 3 years using the app
February 24, 2024

I love this app its quick and easy to use, definitely recommend.

Bresha Breeshae
United States
About 1 month using the app
March 26, 2024

Great support! however their pricing is a bit overpriced. Overall Great app!

Beautika
Kuwait
3 months using the app
AfterShip replied March 27, 2024

Thank you for the feedback! I'm glad you found the app helpful. I understand your concern about the pricing. The developers determine the app's pricing, and they consider various factors. However, I will pass along your feedback to the development team for their consideration.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

May 6, 2024

J Sadhan Roshan

Did a great job guiding me through the process

HarleyRaeBoutique
United States
About 2 months using the app
May 17, 2024

Its good to have agent giving the instant online customer service via meet, really appreciate it.

Vision40s
Hong Kong SAR
16 days using the app