Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

April 6, 2021

Really easy to use and extremely helpful live chat that helped me to solve my issue! Great experience overall.

Curated Company
Singapore
Over 1 year using the app
Edited December 14, 2021

Great app, easy to configure. Live chat option is available with quick response. Thank you so much :)

Awethentic Gallery
Hong Kong SAR
Over 1 year using the app
Edited February 19, 2021

So far the app seems really easy to set up. And the functionality is straight forward.I love it too.

FEAR OF BLACK
United Kingdom
Over 1 year using the app
July 2, 2022

I use the app for our VIP sign up Pop Up and we find it has been great and works seemlessly. Their online help is very responsive too.

The Sistahood AU
Australia
Over 1 year using the app
Edited November 5, 2022

I have been using this app for a while now and customer support are always extremely helpful and quick acting. The app itself is easy to use. Thanks

The Diving Store
Spain
Over 1 year using the app
Edited July 1, 2021

I love the templates and how customizable it is, also the chat response is super fast, definitely a keeper.

XISHI
Denmark
Over 1 year using the app
May 18, 2021

Very impressive - would highly recommend!!! Based on my experience I would have no hesitation in using it

ALGERUND
Ireland
Over 1 year using the app
July 8, 2024

Den är bra men man måste betala för många funktioner

xDogs AB
Sweden
6 months using the app
AfterShip replied July 9, 2024

Thank you for your valuable feedback. We are pleased to know that you are happy with our services.

We are welcome to suggestions. Please let us know if you have any ideas that would make your experience with us worthy of a 5-star rating.

Our support team is available round the clock. Feel free to reach out to us anytime via the live chat option on your account or email us at support@aftership.com.

Thank you for your understanding, and we look forward to your reply.

April 7, 2021

The functions are complete, the service is timely, and the customer service is very friendly. The current experience is quite good, it is worth recommending

Cuerledesign
China
Over 1 year using the app
Edited October 18, 2021

I love love this app. It is so easy to use and has helped me connect better with my customer. I highly recommend this to everyone

The Pet Studio
South Africa
Over 1 year using the app