Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

July 30, 2021

Powerful, customer service handled the problem in a timely manner
There are many free and powerful features,

SWATAC
China
Over 1 year using the app
August 7, 2021

i love it , so easy and helpful , and his support team is very kind and fast, thank you very much ..

laya.Online
United Kingdom
Over 1 year using the app
November 29, 2021

It is quite an intuitive marketing app, very easy to create email campaigns. Their customer care is excellent!

DrLOUIE
Canada
Over 1 year using the app
February 7, 2020

Very easy to use and I love it!!! I recommended it to everyone that wants some app easy and fast!!

Channel Technology Limited
Hong Kong SAR
About 1 year using the app
December 20, 2021

This plug-in helped me solve the problem of entering the store to retain customers, simple discount subscription, let customers have greater surprises! Sales are also more convenient!

Viviebike
Hong Kong SAR
About 1 year using the app
May 9, 2021

This is app is so easy to use. It help me create a newsletter signup sale/discount campaigns easily. Thank you to the developers of this great app.

Prime Sales Online
Canada
About 1 year using the app
March 15, 2022

Love this marketing tool! It integrates easily into Shopify and the customer support is impeccable. Their response time is extremely quick and they provide solutions. Love it so fat!

Shoezy Bougie
United States
About 1 year using the app
Edited August 7, 2023

Akankusha was fabulous, she helped me all the way and answered all my questions. also i found out this app is the best Shopify apps with all features to drive sales and success. Highly recommended

Micky Mart
Australia
About 1 year using the app
AfterShip replied March 29, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Regards,
Team Automizely

March 4, 2024

Great Customer service from Jai.

JulivéeBeauty
United States
About 1 year using the app
Edited April 20, 2023

I received the best help from Yogesh! He was quick to respond and very polite. We went back and forth with SCREENSHOTS on how to help me. That's how dedicated and patient he is. I truly enjoy the service here at Automizely, as customer service is really important to me. The app itself is also easy to navigate. Thank you Yogesh and thank you Automizely!

Throwpiece
United States
About 1 year using the app